Updated Microsoft Dynamics 365 Business Central Functional Consultant MB-800 Dumps V10.02

1. notifications, if any, that customer service needs to provide to the customer

- Items sold at a discount must show the original price, discount, and net amount on each line of the invoice. Invoices must be posted at the cash and carry desk at the time of sale. For orders, accounting must post invoices and send them to customers.

- Warehouse employees must be able to indicate what has been shipped on an order. They will use the G/L account for shipping charges. They need to use the correct G/L account for sales versus cost through proper assignment of sales and purchase accounts in the general posting setup.

- Some of the brokered customers require one invoice per week regardless of the number of orders or shipments.

Accounts

- Payment terms vary by customer.

- The amount paid to brokers must be calculated from sales after invoice discounts.

- Broker vendors must be easily identifiable from other vendors in lists

- Commission paid on sales not collected within 120 days must be deducted from brokers’ next compensation payment.

Reporting

Wide World Importers requires reporting on the following:

- the overall profitability of each line of business at any time for any given period

- the cost of outbound shipping in the overall profitability of sales by business line in all related reports

- freight sales and cost by account in the trial balance

- the cost of brokers’ compensation in reporting the overall profitability of sales by business line

- the effect of item discount promotions in financial statements.

Issues

Pricing

- Spreadsheets are used to maintain special item pricing and discounts. The only source of product line discount information is a whiteboard in the warehouse. The price charged is frequently incorrect.

- Customers complain when they think they think they have not received the best price available. Promotions are sometimes applied in error after a special pricing event ends, for example, when discounts are offered temporarily to reduce overstock.

Management cannot see original versus actual price on all sales. Discounts given by brokers requires spreadsheets and comparison between price list and price on sales invoice. Management needs to be able to quickly see the discount given on each sale.

Payment terms

- Agreed-upon payment terms are frequently entered incorrectly on orders, causing cashflow issues.

- Invoices already paid in full exist on the sales aging reports. The frequent cause of this issue is that sales from the cash and carry desk are not indicated as cash sales and are not posted as paid in full.

Some buying groups require that all invoices sent during a month be due on the 20 th of the following month.

Invoicing

- Paperwork is frequently misplaced between the warehouse, customer service, and accounting.

- Invoices that are posted in the accounting system based on shipments and invoices that are sent to customers weekly do not match due to errors transferring the data from one document to another.

- Users are selecting the incorrect freight type (expense versus sales) on purchase and sales transactions, making it difficult to reconcile freight costs.

- Sales placed from the cash and carry desk by customers originally acquired through a broker are not being recognized with the correct customer source. Reporting by business line is inaccurate.

Accounts

- Users often forget which fields to use to enter information when they add new customers to QuickBooks. This results in errors and inconsistencies in data and affects sales reporting. Confidence in sales reporting accuracy is low.

- Adding new brokers is a different process than adding other purchase vendors. Users often forget which fields to select and how to correctly assign the vendor number to add new brokers.

- Manual entries to certain G/L accounts cause reconciliation issues.

DRAG DROP

You need to configure discounting for sales.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area.

2. A customer in the restaurant buying group purchases olive oil on the date of the overstock special.

You need to verify the sales price of the product for the customer.

Which price will the system generate?

3. You need to configure the new customer creation process.

Which two areas must you configure? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

4. You need to configure sales invoicing.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

5. DRAG DROP

You need to ensure that any transaction that uses a customer account always includes the customer source dimension.

Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

6. You need to configure sales for the cash and carry desk.

What should you select?

7. HOTSPOT

You need to configure the system to show the sales discounts.

How should you configure the system? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

8. You need to set up payment terms for buying groups.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

9. DRAG DROP

You need to design a process to resolve the broker issues for Accounts.

Which three actions should perform in sequence? To answer, move the appropriate actions

from the list of actions to the answer area and arrange them in the correct order. NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

10. HOTSPOT

You need to resolve the reconciliation issues.

How should you complete the setup? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

11. HOTSPOT

You need to report profitability by business line.

How should you configure the system? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

12. Topic 2, Case Study B Deliveries

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case . However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in the case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.

Current environment

Deliveries

- The company receives daily truckloads of products from their vendors, warehouses the products briefly, and then ships orders based on a weekly delivery cycle to each customer’s store.

- Customers have regular standing orders that are revised and finished one week prior to delivery.

- Best for You Organics has a fleet of trucks that make deliveries according to planned routes.

- The company also has a floating route for trucks to deliver rush orders. The route is being used more often by customers and has overwhelmed the warehouse with exception processing.

Duties

The company wants to provide greater separation of duties between activities in the office and activities in the warehouse.

The accounting team enters orders for the sales team, sends pick tickers back to the warehouse, and organizes shipping documents. The accounting team invoices the orders when they receive instructions from the warehouse that an order shipped.

Employees have expressed frustration because they need to work longer hours to accommodate the increase in sales.

The company does not use the Advanced Warehousing function.

Requirements

Salespeople

- Salespeople must be able to manage opportunities that are converted to quotes.

- Salespeople must be able to release orders to the warehouse to be fulfilled once a quote is final.

- Salespeople must be trained on how to determine if inventory is available when they are completing the quote to avoid promising inventory that is not on hand because all orders are processed one week in advance of delivery.

Team responsibilities

Deliveries must be shipped daily by employees in the warehouse. The office must be responsible for completing the invoicing process.

The current team responsibilities are shown in the following graphic:

The required team responsibilities are shown in the following graphic:

Vendor management

- The company contracts with each vendor for regular discounts at the invoice level.

- The company requires a pre-set discount percentage to calculate automatically when the purchaser completes a purchase order.

- The company must be able to see a copy of the completed purchase order in the system when they have new contract negotiations with their vendors.

Customer and inventory management

- Sales invoices must be automatically emailed by the system to customers.

- A template must be used for emails sent to customers. The template must not be altered.

- Customers who pre-pay their invoices must not receive a copy of their invoices.

- The company warehouses all products as Case quantities. The company has difficulty recording accurate costs for product returns. The company wants to expand their capabilities for managing returns by setting up all inventory in a quantity of Each.

Reporting

The company must be able to answer two key questions when they report financial results:

- Which customers are buying which items?

- Which salespeople are selling in which regions?

When discussing customers, the company must refer to each Customer Group as follows:

- Big Box

- Franchise

- Private

When discussing items, the company must refer to each Item Group as follows:

- Fair Trade

- Free Range

- Grass Fed

- Heirloom

- Organic

Salesperson names that must be used are:

- SalespersonA

- SalespersonB

- SalespersonC

- SalespersonD

Region names that must be used are:

- North

- South

- East

- West

Commission

- The company must be able to track salesperson performance within certain regions to calculate commission.

- Each salesperson must be assigned only to a single region.

- This commission data is currently recorded inconsistently, resulting in incorrect combinations that require manual correction. The company must have some level of automation to manage this.

Issues

Issue 1

The accounting team needs an improved process for reconciling inventory to the general ledger.

- Posted transactions are changing financial reporting in periods that have been closed.

- Unexpected changes in inventory cost for previous months are causing costing inaccuracies.

- The system must restrict the adjustment of costs for closed months.

- The new policy will be to restrict all users to posting in the current month only, with the exception of a few employees from the accounting team.

- The calendar fiscal year for company must begin on June 1.

Issue 2

The accounting team uses a complex manual accrual process to determine the accounting impact of items received but not invoiced. The system must streamline the item accrual process.

Issue 3

The company often receives a higher quantity of produce items than what they order because vendors allow for spoilage or damage of produce in transit. The company does not want to allow over receipt on non-produce items.

Issue 4

The company has received comments from their auditors that invoices are not being properly compared to received inventory documents before they are posted. The company does not use warehouse management and always handles processes directly from the purchase order.

The company always has the following documents:

- purchase order from the procurement department

- receiving document from the warehouse

- electronic invoice from the vendor

HOTSPOT

You need to set up a new fiscal year and restrict posting.

Which options should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

13. HOTSPOT

You need to configure purchase order discounting and history.

What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

14. DRAG DROP

You need to configure the system to address the costing adjustment concerns.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

15. You need to configure the system for receiving produce from the vendors.

What should you do?

16. HOTSPOT

You need to create the process for salespeople.

What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

17. You need to configure the system to meet the requirements for received items.

What should you do?

18. You need to set up units of measure for an item to meet the requirements.

What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

19. DRAG DROP

You need to advise the company on how to process existing sales orders.

Which three actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

20. You need to configure the system to meet the requirements for sending invoices.

Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

21. DRAG DROP

You need to configure the purchase order process to meet the auditor’s requirements.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

22. You need to enforce restrictions for salespeople and regions to meet the requirements for Commission.

What should you do?

23. HOTSPOT

You need to configure reporting.

What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

24. Topic 3, Misc. Questions

A user reports that they cannot create or view sales quotes in Dynamics 365 Business Central.

You need to help the user create and view sales quotes.

From which three cards can the user perform the required activities? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

25. A company purchases items by using cash. You register a vendor payment when you a post a purchase invoice for a cash vendor.

You are creating a new cash vendor.

You need to set up the vendor so that payments post automatically when you post a purchase invoice.

Which type of setup should you use?

26. DRAG DROP

You need to configure security for Dynamics 365 Business Central objects.

Which permission or set of permissions is allowed for each type of object? To answer, drag the appropriate permissions to the correct object types. Each permission set may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

27. DRAG DROP

You are implementing Dynamics 365 Business Central for a company.

The company must perform inventory valuation according to the following business rules:

✑ Use the first in, first out (FIFO) costing method for all items.

✑ Include received items that are not yet invoiced on balance sheets.

✑ Lock inventory value by closing the month.

You need to recommend a process for the company’s accounting department to use.

Which three actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

28. DRAG DROP

An accountant discovers inconsistencies between financial statements and balances in the chart of accounts.

You suspect that the discrepancies might be a result of missing categories and subcategories.

You need to ensure that the financial statements match the chart of accounts.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

29. An accounting manager provides you with a chart of accounts.

The accounting manager wants you to configure the General Posting Setup.

You need to complete the configuration as efficiently as possible.

What are three ways to complete the configuration? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

30. DRAG DROP

You manage several companies within one Dynamics 365 Business Central database.

Most users work in only one of these companies, where they have a specific role.

You need to set up security according to company requirements.

Which setup should you use? To answer, drag the appropriate setups to the correct requirements. Each setup may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

31. HOTSPOT

A company uses Dynamics 365 Business Central.

A vendor needs to use a default warehouse location and invoice a different vendor for a purchase order.

You need to configure the system to meet the requirements.

Which controls should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

32. You create a test instance of Dynamics 365 Business Central and enter transactions for testing purposes. You create a production company instance in the same Business Central environment.

You need to copy the setup and master data from the test instance to the production instance without copying transaction data.

What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

33. HOTSPOT

A company implements Dynamics 365 Business Central. You record the following vendor ledger entries for a vendor. You record dates by using the following format: month/date/year.

The company takes advantage of any payment discounts. You use the Suggest Vendor Payments batch job in the Payment Journal to identify payments that must be made. You ensure that any available payment discounts will be automatically subtracted from the amount to be paid to the vendor.

You need to ensure that the invoices and credit memos for the vendor are included in the results of the Suggest Vendor Payments batch job.

Which report filters should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

34. You are implementing Dynamics 365 Business Central for a customer who has two warehouses.

The customer requires the following:

✑ different item pricing and vendors set up for items in each warehouse

✑ transactions tied to a specific location

✑ You need to configure Business Central per the customer requirements .

Which three entities should you configure? Each correct answer presents part of the solution? NOTE: Each correct selection is worth one point.

35. A company configures special prices for a combination of an item number and a vendor.

You need to configure optional criteria for special pricing to calculate the best price for the combination.

Which three criteria should you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.