Updated CompTIA A+ 220-1102 Study Guide With Valid 220-1102 Dumps Questions

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1. A user is having phone issues after installing a new application that claims to optimize performance. The user downloaded the application directly from the vendor's website and is now experiencing high network utilization and is receiving repeated security warnings .

Which of the following should the technician perform FIRST to mitigate the issue?

2. A bank would like to enhance building security in order to prevent vehicles from driving into the building while also maintaining easy access for customers .

Which of the following BEST addresses this need?

3. Upon downloading a new ISO, an administrator is presented with the following string: 59d15a16ce90cBcc97fa7c211b767aB

Which of the following BEST describes the purpose of this string?

4. Which of the following provide the BEST way to secure physical access to a data cento server room? (Select TWO).

5. A user corrects a laptop that is running Windows 10 to a docking station with external monitors when working at a desk. The user would like to close the laptop when it is docked, but the user reports it goes to sleep when it is closed .

Which of the following is the BEST solution to prevent the laptop from going to sleep when it is closed and on the docking station?

6. HOTSPOT

Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.

Click on individual tickers to see the ticket details. View attachments to determine the problem.

Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.

7. A help desk technician is troubleshooting a workstation in a SOHO environment that is running above normal system baselines. The technician discovers an unknown executable with a random string name running on the system. The technician terminates the process, and the system returns to normal operation. The technician thinks the issue was an infected file, but the antivirus is not detecting a threat. The technician is concerned other

machines may be infected with this unknown virus .

Which of the following is the MOST effective way to check other machines on the network for this unknown threat?

8. A technician is installing new network equipment in a SOHO and wants to ensure the equipment is secured against external threats on the Internet .

Which of the following actions should the technician do FIRST?

9. A technician installed a known-good, compatible motherboard on a new laptop. However, the motherboard is not working on the laptop .

Which of the following should the technician MOST likely have done to prevent damage?

10. Which of the following must be maintained throughout the forensic evidence life cycle when dealing with a piece of evidence?

11. A technician is setting up a desktop computer in a small office. The user will need to access files on a drive shared from another desktop on the network .

Which of the following configurations should the technician employ to achieve this goal?

12. A customer reported that a home PC with Windows 10 installed in the default configuration is having issues loading applications after a reboot occurred in the middle of the night .

Which of the following is the FIRST step in troubleshooting?

13. A Chief Executive Officer has learned that an exploit has been identified on the web server software, and a patch is not available yet .

Which of the following attacks MOST likely occurred?

14. A technician needs to transfer a large number of files over an unreliable connection. The technician should be able to resume the process if the connection is interrupted .

Which of the following tools can be used?

15. A user enabled a mobile device's screen lock function with pattern unlock. The user is concerned someone could access the mobile device by repeatedly attempting random patterns to unlock the device .

Which of the following features BEST addresses the user's concern?

16. During a recent flight an executive unexpectedly received several dog and cat pictures while trying to watch a movie via in-flight Wi-Fi on an iPhone. The executive has no records of any contacts sending pictures like these and has not seen these pictures before.

To BEST resolve this issue, the executive should:

17. A technician found that an employee is mining cryptocurrency on a work desktop. The company has decided that this action violates its guidelines .

Which of the following should be updated to reflect this new requirement?

18. A technician has been tasked with using the fastest and most secure method of logging in to laptops .

Which of the following log-in options meets these requirements?

19. A user is configuring a new SOHO Wi-Fi router for the first time .

Which of the following settings should the user change FIRST?

20. An Android user reports that when attempting to open the company's proprietary mobile application it immediately doses. The user states that the issue persists, even after rebooting the phone. The application contains critical information that cannot be lost .

Which of the following steps should a systems administrator attempt FIRST?

21. An incident handler needs to preserve evidence for possible litigation .

Which of the following will the incident handler MOST likely do to preserve the evidence?

22. A technician suspects the boot disk of a user's computer contains bad sectors .

Which of the following should the technician verify in the command prompt to address the issue without making any changes?

23. A technician is troubleshooting a customer's PC and receives a phone call. The technician does not take the call and sets the phone to silent .

Which of the following BEST describes the technician's actions?

24. A technician is working with a company to determine the best way to transfer sensitive personal information between offices when conducting business. The company currently uses USB drives and is resistant to change. The company's compliance officer states that all media at rest must be encrypted .

Which of the following would be the BEST way to secure the current workflow?

25. The Chief Executive Officer at a bark recently saw a news report about a high-profile cybercrime where a remote-access tool that the bank uses for support was also used in this crime. The report stated that attackers were able to brute force passwords to access systems .

Which of the following would BEST limit the bark's risk? (Select TWO)

26. A network administrator is deploying a client certificate lo be used for Wi-Fi access for all devices m an organization. The certificate will be used in conjunction with the user's existing username and password.

Which of the following BEST describes the security benefits realized after this deployment?

27. A technician needs to recommend the best backup method that will mitigate ransomware attacks. Only a few files are regularly modified, however, storage space is a concern .

Which of the following backup methods would BEST address these concerns?

28. A company needs to securely dispose of data stored on optical discs .

Which of the following is the MOST effective method to accomplish this task?

29. CORRECT TEXT

Ann, a CEO, has purchased a new consumer-class tablet for personal use, but she is unable to connect it to the company’s wireless network. All the corporate laptops are connecting without issue. She has asked you to assist with getting the device online.

INSTRUCTIONS

Review the network diagrams and device configurations to determine the cause of the problem and resolve any discovered issues.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

30. A technician receives a ticket indicating the user cannot resolve external web pages

However, specific IP addresses are working .

Which of the following does the technician MOST likely need to change on the workstation to resolve the issue?

31. After clicking on a link in an email a Chief Financial Officer (CFO) received the following error:

The CFO then reported the incident to a technician. The link is purportedly to the organization's bank .

Which of the following should the technician perform FIRST?

32. A change advisory board did not approve a requested change due to the lack of alternative actions if implementation failed .

Which of the following should be updated before requesting approval again?

33. A user needs assistance changing the desktop wallpaper on a Windows 10 computer .

Which of the following methods will enable the user to change the wallpaper using a Windows 10 Settings tool?

34. A user reports a computer is running slow .

Which of the following tools will help a technician identify the issue?

35. When a user calls in to report an issue, a technician submits a ticket on the user's behalf .

Which of the following practices should the technician use to make sure the ticket is associated with the correct user?


 

 

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