Microsoft Dynamics 365 Supply Chain Management MB-330 Updated Questions For Success

1. Topic 1, Wide World Importers

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background

Wide World importers is a distribution company whose primary customers are small boutique shops which sell globally-sourced products including unique or hand-crafted items such as perfumes and ceramicware. Through the Wide World Importers sales cycle, the commission-based sales team identifies opportunities and negotiates with shops by using a quoting process. The products may or may not already exist in the company's current product list.

The company has the following divisions and areas of responsibility:

Current environment

Wide World Importers use Dynamics 365 Finance and Dynamics 365 Supply Chain Management. There is a single legal entity.

The primary distribution center for the company is located Las Vegas, Nevada, USA. There is an additional warehouse in California which receives imported goods from container ships. When goods are received in California, the goods are transferred to Nevada for distribution. No orders ae shipped directly from California.

Requirements. Sales

The company has two teams of sales representatives: East and West. Each team has one representative for each of the following categories of goods: perfumes, ceramicware, and all other goods. Sales representatives are paid commissions based on sales. Commissions must be paid based on the home office location for customers. For example, commission for a customer that is headquartered in the Western United States is paid to the West group of sales representatives.

Sales representatives are responsible for driving new business. Company executives must be able to see metrics that define the companies that the sales representatives are targeting, where there is potential to do business, and where quotes are being generated. Customer records must not be created until a sale is confirmed.

The sales team quoted a new perfume for a customer named Customer1. The customer has shipping locations in the following regions: United States, Austria, and Japan. Sales must only be made to the US and Japan due to product ingredients. Automated checks must be put into place so that users do not have to remember to select the correct item.

Requirements. Testing

The company periodically performs testing on ceramicware as it is received to determine whether the products contain lead. The company labels and markets ceramicware as Lead Free or Not for food use. Perfumes may contain restricted ingredients that cannot be sold to customers in the European Union. The company performs testing on perfumes and has processes to ensure that perfumes containing restricted ingredients are not sold to customers in Europe.

Ten percent of all ceramicware items received must be tested for lead. The process for managing testing must be automated. There must be tolerances setup that define the acceptable amount of lead levels in a product.

Requirements. Inventory management

The inventory team must control costing of items by using FIFO principles. The finance team must be able to see updated FIFO adjustments throughout the month but will only settle FIFO for month-end reporting.

Inventory close must be run at the end of each month. A report must be provided to the finance team that includes the physical quantities and inventory value for items, with totals at the bottom. The warehouse team needs a similar report but does not want the inventory value included. During inventory close, some items cannot be fully costed because the issue cannot be settled against the receipt. The finance team must know which items were excluded.

Other inventory requirements

- Inventory must be reserved against physical inventory.

- Items must be grouped so that the inventory costing can posted to the ledger by using the following groups: perfumes, ceramicware, other goods. All goods are FIFO. Financial reports must be grouped by these three categories, even though transactions from all categories posts to the same ledger accounts.

- Wide World Importers plans to import a specific type of pottery from a local company in Mexico that handmakes the goods. The pottery must be available in orange or red colors. The cost is the same regardless of the color selection.

- A new line of perfumes is being introduced. The procurement team must be able to identify which perfumes are men's or women's fragrances, and must be able to further categorize perfumes as Perfume, Eau de Perfume, Eau de Toilette, Eau de Cologne, or Eau Fraiche.

- You must set up a structure of products for classifying each item for purchase, sales, and reporting analysis.

Issue

Customer service representatives report that some inventory shows as ordered reserved when the ordered reserved parameter is turned off.

An item that is typically carried is out of stock. A customer named Customer2 wants to place a special rush order for the item. This will result in a significantly increased cost from the supplier. The finance team does not want to have this special order affect the FIFO tiers.

DRAG DROP

You need to configure the system to meet the metric requirement for sales representatives.

How should you configure the system? To answer, drag the appropriate entities to the correct requirements. Each entity may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

2. You need to identify the cause for the inventory issue reported by customer service representatives.

What is the root cause?

3. HOTSPOT

You need to configure the system to meet the item testing requirements.

How should you configure the system? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

4. You need to address the inventory cost requirements.

What are two possible ways to achieve the goal? Each answer represents a complete solution. NOTE: Each correct selection is worth one point

5. HOTSPOT

You need to configure settlement reports for the finance team.

Which processes should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

6. You need to configure the structure for the new line of perfumes.

What should you do first?

7. You need to configure the system to support the pottery product line.

What should you do first?

8. DRAG DROP

You need to configure the system to meet the inventory team cost control requirement.

Which processes should you run? To answer, drag the appropriate processes to the correct requirements. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

9. HOTSPOT

You need to configure the system to support regional sales requirements.

Which group assignments should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

10. You need to configure the system to support the pottery line.

What should you do first?

11. You need to configure the system to support the inventory costing requirement.

Which two actions should you perform? Each answer represents a complete solution. NOTE: Each correct selection is worth one point.

12. HOTSPOT

You need to configure the inventory reports.

Which configuration settings should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

13. You need to address the inventory costing requirements.

What are two possible ways to achieve the goal? Each answer represents a complete solution. NOTE: Each correct selection is worth one point.

14. Topic 2, Organics Company Case Study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background

Best for You Organics Company started as a home-based business The founders began making handmade soaps and bath products in their kitchen. As sales increased, the business established a production facility and distribution center that supplies three retail stores.

Soaps and bath products are manufactured in the production facility and are stocked in the warehouse for distribution to the retail stores. Employees at retail stores use mobile point of sale (MPOS) tablet devices to sell the products to customers.

The company structure is a single legal entity with two sites as shown in the diagram below:

Current environment

Best for You Organics plans to introduce a new product line of face creams. Each product in the new line uses the same base ingredients but includes a different extract (for example, lime, avocado, kiwi). The marketing department is preparing to introduce the new product line. Minimal inventory will be held in the warehouse.

The company uses a cloud-based deployment of Dynamics 365 Supply Chain Management to manage finances for all company operations and locations. The company does not use Bill of Materials (BOM) versioning.

The production and warehouse facility is set up with the following organizational hierarchy:

External customers include:

- CustomerA: a wall-in store customer (business-to-consumer)

- CustomerB: a customer with an existing account (business-to-business)

External vendors include:

- VendorA: a trucking company

- VendorB: a raw materials supplier

Requirements. General

The new product line must be set up in the system and readily available for sale when the company introduces the product line to the public at an upcoming trade show.

Requirements. Production

You must configure the system to produce the new products:

- Ensure that the warehouse stocks the minimum quantities of raw materials to produce the products.

- Use a single version per item.

- Implement FIFO inventory valuation methods.

- Track raw and finished goods using different General ledger accounts.

- Use a primary location to determine where to stock product in the warehouse,

- Configure alternate locations in the warehouse to hold overstock products and ref the primary location as-needed.

Requirements. Shipments

You identify the following requirements related to shipping:

- Ship product to retail stores weekly

- Stores require a packing slip to check in merchandise. Drivers require transport documentation and charge per mile to the stores.

- Shipments to Store1 must be scheduled for Monday, Wednesday, or Friday. Store1 will sometimes pick up their own deliveries when an order is small because they have their own van. Shipments to Store2 and - Store3 must be scheduled for Tuesday or Thursday.

- You must transmit Advance Shipping Notifications (ASN’s) to the stores prior to deliveries.

- Set up the system configuration to allow for store transfers.

- Set up the system so that products may be shipped to the retail stores as bulk orders.

- Set up the transport providers to deliver products from the warehouse to the retails stores.

Requirements. Reporting

Once the new products are available in stores, review 30 day of historical sales data from day-to-day transactions will determine the reorder quantities.

Set up reporting to allow the product line to be costed and tracked independent of other items.

Requirements. Pricing and inventory

You identify the following requirements related to pricing and inventory:

- Determine the quantity of the new product that can be produced and ready for sale within the first 90 days. Ensure that specialty packaging is on hand for retail sales. The packaging must be shipped directly to the stores from the vendor.

- Stores must not inventory the packaging materials. Stores must maintain a 30-day supply of specialty packaging materials. Stores must reorder packaging materials as needed.

- Retail store customers must pay full retail price. Resellers must receive a 10 percent discount off the list price.

You need to set up financial components for the new items.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

15. HOTSPOT

You need to configure automatic warehouse inventory replenishment for items.

How should you complete the setup? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

16. HOTSPOT

You need to consolidate orders and prepare to rate shop shipments.

How should you complete the setup? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

17. Employee! must set up the new BOM.

Which three actions should Employee! perform' Each correct answer presents part of the solution? NOTE: Each correct selection is worth one point.

18. You need to complete the shipments.

What should you do?

19. Employee 1 needs to set up the new items for the product line

Which two actions should Employee1 perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

20. HOTSPOT

You need to create new location directives.

Which values should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

21. You need to configure inventory levels for the retail stores.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

22. HOTSPOT

Employed needs to schedule deliveries.

How should Employee? plan for a carrier to deliver goods to Store2? To answer, select the appropriate options In the answer area. NOTE: Each correct selection is worth one point.

23. Topic 3, Adventure Works Cycles

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background

Adventure Works Cycles builds stock and custom mountain bikes and is headquartered in San Diego.

It has the following assembly and warehouse locations:

- Denver, Colorado, United States

- San Diego, California, United States

- Budapest, Hungary

Most manufacturing is outsourced, with each facility only assembling the bikes. Parts are stocked at all facilities and may be transferred between warehouses or legal entities. All of the parts are at standard cost.

Current environment. Organizational structure

The following diagram shows the structure of Adventure Works Cycles.

- Each of the physical locations in the United States (US) is a warehouse.

- Hungary assembles and distributes products to the rest of the European Union (EU).

- The EU legal entity is expected to add additional warehouse locations.

- All legal entities roll up to a financial consolidation company.

Current environment. Purchasing

- Higher quality tires that are used in new orders have become popular. Due to the volume of orders, the company wants to negotiate pricing with VendorC. The vendor agrees to a discounted price for 500 tires purchased within the next six months. Once the 500 tires have been purchased, the discount will be re-evaluated based on demand.

- Once a purchase is approved, for audit purposes it cannot be changed.

- Whenever possible, parts are purchased from vendors also within the EU. A purchase order was placed for a bike seat manufacturer in Italy.

- Parts for custom orders may not always be kept in stock and will need to be procured.

Current environment. Purchasing requisitions

The following flow chart depicts the purchase requisition process:

Requirements. Purchasing

- Items for purchase requisitions are governed by each country. Each of the country-specific products will be grouped together for selection.

- Purchase orders must follow the requisition process.

- All existing purchase orders for brakes must account for the change to VendorB.

Requirements. Inventory

- Standard costs are based on purchase fluctuations within a single month.

- Tires use floating zones due to limited warehouse space.

Requirements. Operations

Due to recent brake failures, Adventure Works Cycles plans to purchase brakes from VendorB instead of VendorA. Although the brakes from Vendor B will continue to use the same item number as the brakes from VendorA, the price is slightly higher from VendorB. Adventure Works Cycles will pay list price from VendorB. The order for VendorB needs approval and the usual approver for purchase requisitions is on vacation.

All brakes from VendorA that are in stock must be tested. The process for brake testing must be implemented for all inbound orders. Quality orders must be automatically created upon receipt of the first shipment against a purchase order only.

UserC needs to consolidate brake inventory after it has been cleared for sale.

Ordering of the new brakes order will incur an additional cost because it is a rush order.

Requirements. Custom orders

- Custom orders are placed for items that do not exist in the item master.

- Hungary does not process custom orders.

- The United States does process custom paint orders. Most custom paint colors are special order and require purchase requisitions.

- Quotes must be obtained from a minimum of two suppliers per company policy and compared for the shipping, costs, and other variables. Quotes will not be selected based on lowest price only.

Issues

- A special order for 26 high-end tires is received. This item is no longer in stock from the current vendor.

- Goods have been received in stock, but the matching invoice has not yet been received at the time of month close.

- UserA needs to set up pricing for the items purchased from VendorC and ensure that accounting validates the receipt and invoice against the agreement.

- UserB needs to send out a request for quotation (RFQ) for custom paint. The vendor will be selected based on pricing, volume discounts, and lead time.

HOTSPOT

You need to resolve the issue for UserB?

Which options should you use? To answer, select the appropriate options in the area. NOTE: Each correct selection is worth one point.

24. You need to include the items from the purchase order in the Intrastat journal.

What should you do?

25. HOTSPOT

You need to meet the operational requirements for VendorB.

What should you do? To answer, select the appropriate options in the area. NOTE: Each correct selection is worth one point.

26. HOTSPOT

You need to order the high-end tires.

What should you set up? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

27. HOTSPOT

Negotiations with the vendor are complete.

You need to set up the new price for tires.

What should you configure to meet the business requirements? To answer, select the appropriate options in the area. NOTE: Each correct selection is worth one point.

28. You need to segregate inventory for the brakes that are in inventory.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

29. You need to set up testing for brakes to meet the operations requirements.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

30. HOTSPOT

You need to define where the tires should be put away in the warehouse.

How should you set up the location directives? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

31. You need to set up the procurement category hierarchy in accordance with company policy.

What should you do?

32. Topic 4, Misc. Questions

A warehouse picks and ships product.

The warehouse completes work immediately upon automatic release to the warehouse.

You need to configure waves to allow for automatic work creation.

What should you do?

33. DRAG DROP

A manufacturing company is setting up a new warehouse.

The warehouse must store a product that is currently stored in another warehouse.

You need to create new item coverage for the warehouse.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

34. DRAG DROP

You need to implement location directives in Dynamics 365 for Finance and Operations.

Which objects should you use? To answer, drag the appropriate objects to the correct permissions. Each object may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

35. You are the logistics manager at a distribution company.

Your primary carrier service provides rates for transportation between New York City and Colorado.

These rates are a flat rate depending on the city or general area of pickup as follows:

✑ New York City = $500

✑ Colorado = $450

You need to set up Transportation Management to calculate the rate from New York City to Colorado.

What should you do?

36. A company operates a chain of retail coffee shops and a distribution center. Each coffee shop and the distribution center are distinct warehouses.

Cups and lids are replenished from a single distribution center.

You need to configure store replenishment for coffee cup lids.

Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

37. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question In this section, you will NOT be able to return to it. As a result, these questions will not appear In the review/ screen.

You are the purchasing manager at a manufacturing company that makes audio equipment.

You sign an agreement with a vendor to purchase 5,000 speaker cables. Item C0001, at a discounted rate of S3,00 per cable. This agreement expires in exactly one year.

You need to set up pricing information and track the fulfillment of the agreement.

Solution: On the released product, set a price of $3.00. Add the vendor to the vendor account field on the Purchase fast tab.

Does the solution meet the goal?

38. A company sells jars of sliced or whole pickles. The company produces jars of various sizes.

You need to set up the item to ensure that pickles have a single item number for all container sizes.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

39. You are the inventory manager at a large distribution company.

You notice item P0001 has been running out regularly and the on-hand count seems to differ from what is in Dynamics 365 for Finance and Operations. You want cycle count work to be automatically created when the quantity drops below 10 pieces, which is about once a week.

You need to appropriately configure warehouse management to generate cycle count work.

What should you do?

40. HOTSPOT

A company uses several freight carriers. Freight is calculated by mileage.

You need to configure the system.

Which values should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

41. DRAG DROP

A company uses Dynamics 365 Supply Chain Management.

You need to implement inventory cycle counting.

Which counting methods should you use? To answer, drag the appropriate counting methods to the correct requirements. Each counting method may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

42. A buyer places a purchase requisition for item C0001 from a new vendor.

All purchases from a new vendor must go through an internal workflow approval process.

You need to ensure that a purchase order (PO) is automatically created from the purchase requisition.

Which setup must be in place?

43. HOTSPOT

A parent company owns two subsidiaries.

Some of the products manufactured in one of the subsidiaries must be sold to the other subsidiary so they can be sold in retail stores.

You need to configure the customer and products for intercompany setup.

How should you configure the setup? To answer, select the appropriate options in the answer areas. NOTE: Each selection is worth one point.

44. A company is implementing sales order functionality in Dynamics 365 Supply Chain Management. The company has a business requirement to fulfill sales orders by using direct delivery. You need to enter a direct delivery sales order so that a purchase order is automatically created.

What should you do after you enter the sales order and lines?

45. You use Dynamics 365 Supply Chain Management to manage inventory.

You need to adjust inventory and override the current item posting setup.

Which journal type should you use?

46. DRAG DROP

A company uses Dynamics 365 for Finance and Operations.

You need to perform month-end close processes.

At which process steps should you perform the actions? To answer, drag the appropriate process steps to the appropriate actions. Each process step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

47. HOTSPOT

A company needs to stock inventory in their warehouse. Inbound purchase order materials may need to be placed into more than one location in the warehouse.

You need to configure placement for inventory in the warehouse.

How should you set up location directives? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

48. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company uses Dynamics 365 Supply Chain Management to manage inventory.

Backorders exist on customer sales orders because incorrect data was given on product quantities.

Users need to look up what quantity can be sold and when more product will arrive.

Solution: Ordered shows what quantities are on inbound orders to the warehouse.

Does the solution meet the goal?

49. You are the logistics manager at a distribution company. Your primary carrier service provides rates for transportation between New York City and Colorado.

These rates are a flat rate depending on the city or general area of pickup as follows:

✑ New York City = $500

✑ Colorado = $450

You need to set up Transportation Management to calculate the rate from New York City to Colorado.

What should you do?

50. DRAG DROP

A company implements warehouse locations in Dynamics 365 Supply Chain Management.

You need to configure location directives for inventory movement.

Which configurations should you use? To answer, drag the appropriate strategies to the correct requirements. Each strategy may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.