Have Updated 220-1001 Dumps V21.02 To Be Helpful Materials For Preparation

1. Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client’s configuration, Joe sees a valid SMTP server and port.

Which of the following should Joe check NEXT to resolve the issue?

2. A technician is troubleshooting network connectivity issues after a new wireless router was installed in an office. Users who connect to the new router are unable to access LAN resources.

Which of the following is the MOST likely cause of the issue?

3. A user connects a laptop to a docking station but is unable to see an image on the external monitor. The user tests the docking station USB ports, and they are working fine.

Which of the following should be done NEXT?

4. DRAG DROP

A customer, Ann, has requested two custom PCs, one to be used for gaming and the other to be used as a virtualization workstation for her business.

The gaming PC should support the latest games and gaming peripherals.

The virtualization workstation should be able to host several production virtual machines as part of Ann’s home business.

INSTRUCTIONS

Use the tabs at the top to switch between the PCs.

Objects should be placed on the appropriate slot/display areas and can only be used once.

All slot/display areas should be filled.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

5. A technician is setting up a WiFi-enabled thermostat for a customer, but the customer is concerned about IoT devices getting hacked.

Which of the following BEST address the customer’s concerns? (Choose two.)

6. CORRECT TEXT

The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name.

INSTRUCTIONS

Using the available tools, resolve the connectivity issues.

After troubleshooting the issue, verify a successful connection.

If at any time you would like to bring back the initial state of the simulation? please click the Reset All button.

7. A user receives the following error message when powering on a computer:

Hard drive cannot be found.

A technician restarts the computer, and it boots the OS normally. Several days later, the user reports another problem, but rebooting the computer does not resolve the issue. The technician replaces the motherboard, keeping the same CPU, battery, RAM, and hard drive. The user cannot authenticate at the login screen.

Which of the following would BEST explain the causes of the problem? (Select TWO)

8. Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the account and sees a comment that Ann requires a special network setup to connect to the banking software.

Which of the following should the technician do to resolve the issue?

9. A customer wants to upgrade a PC’s internal storage to have more room to store backups, photos, and videos. The new storage should be large enough to avoid expanding again next year.

Which of the following BEST meets these needs?

10. Which of the following is the main purpose of the +5VSB output of a power supply?

11. Which of the following is used to connect a headset to a laptop?

12. Which of the following wireless standards is only capable of 5GHz frequencies?

13. A customer asks a technician to help set up a specialized computing system for video editing.

Which of the following should the technician install on the workstation to BEST meet the customer’s specifications? (Choose two.)

14. A business owner wants to provide security to laptop users with the ability to charge their devices, access corporate LAN resources, and allow for a variety of their removable hardware.

Which of the following devices would BEST meet the owner’s needs?

15. A technician is dispatched to troubleshoot a slow performance issue on a PC. Upon arrival, the technician immediately opens Task Manager and sees that CPU and RAM performance are within normal ranges. The technician then checks and verifies the speed and duplex settings and performance on the network card. The technician then temporarily disables the antivirus to see if performance is affected, and it is not. After re-enabling the antivirus, which of the following is the NEXT best stop for the technician to take?

16. A customer accidentally drops a laptop while it is charging. The next day, the customer notices the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on even though it is connected to the power adapter.

Which of the following components is the MOST likely cause of this behavior?

17. An employee’s mobile device no longer charges, and the employee believes the battery is bad. A technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is connected to a charging cable. Other devices charge without issue when the cable is used.

Which of the following should the technician perform FIRST to resolve the issue?

18. An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chat activity while keeping in contact with the home office.

Which of the following would be the BEST recommendation?

19. A customer recently moved a high-end graphics card from a known-working computer to a different computer. The computer works without issue when viewing email and web pages or when using certain applications. However, when a game with high-end graphics requirements is opened, the program will run for a few minutes before the computer shuts down.

Which of the following is MOST likely causing the problem?

20. The IT department recently upgrade client computer for the graphics department. A user reports the new computer has not worked since up. It, makes unusual sound when pressing the power button.

A technician verifies the power cable works and the computer is connected properly to both data and power. The monitor powers on but display the message NO source.

Which of the following BEST explains the cause of this problem?

21. A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the video card.

Which of the following should me the technician do FIRST?

22. A network administrator is attempting to access the firewall while inside the datacenter.

Which of the following peripherals must be connected to do so?

23. Which of the following features will save the battery life of a laptop significantly if they are disabled? (Choose two.)

24. The cloud model that represents a company maintaining some data in on-premise storage and some data in cloud-based storage is known as:

25. An end user reports a printer error that states “Replace filament”.

With which of the following types of printer is the end user MOST likely having problems?

26. A printer stops working in the billing department and cannot be repaired. A new printer has been ordered and a technician is tasked with allowing other users to print to the billing manager’s printer until the new printer arrives. The manager’s printer is currently used via USB connection, and there are no network jacks available for use.

Which of the following is the BEST way for the technician to allow access to the printer?

27. After upgrading a smartphone’s OS, Joe, a user, reports the smartphone no longer connects to his automobile automatically when near it, Joe, restarts the smartphone, but the problem persists.

Which of the following should a technician do NEXT to restore the previous functionality?

28. A technician is setting up a VM for use in testing software deployments. The VM is offline, but the hypervisor is not.

Which of the following settings should the technician change to resolve this issue?

29. Which of the following IEEE 802.11 standards includes the use of MIMO technology?

30. Which of the following cloud computing concepts allows scalable services to be provided to the client?

31. A technician needs to routinely run scripting commands in Linux but does not want to walk over the server room every time to perform the task. The technician also travels between buildings and has a Windows 10 laptop with 4GB of memory and a fully partitioned 500GB hard drive.

Which of the following steps should the technician take to resolve this issue? (Choose two.)

32. A technician is troubleshooting what appears to be a RAM issue on a PC.

Which of the following symptoms would indicate if this is a RAM issue?

33. A technician replaced a broken LED screen on a mobile computer. The operating system can be seen perfectly on screen, but the touch screen is non-responsive.

Which of the following are the MOST probable root causes for the given failure? (Choose three.)

34. The feature that allows users to store files in cloud-based when necessary, but can removed when space is freed up, is known as:

35. A user brings in a smartphone for repair. The device is unable to send/receive calls or connect to WiFi. All applications on the device are working unless they require connectivity.

Which of the following is MOST likely causing the problem?

36. Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have enough power for these events. She is concerned about wall outlet availability at the conferences and needs to continuously use her device for important updates.

Which of the following should a technician recommend to BEST accommodate Ann’s needs?

37. CORRECT TEXT

Laura, a customer, has instructed you to configure her home office wireless access point.

She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.

Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.

She requests that the default settings be changed to the following.

Wireless Name: HomeWiFi

Shared Key: CompTIA

Router Password: Secure$1

Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.

Laptop: IP Address 192.168.1.100

Hardware Address: 00:0A:BF:03:C4:54

Smartphone: IP Address 192.168.1.101

Hardware Address: 09:2C:D0:22:3F:11

INSTRUCTIONS

Configure Laura’s wireless network using the network adapter window.

If at any time you would like to bring back the initial state of the situation, please click the Reset All button.

38. A user reports being unable to browse the internet. A technician believes the cause of the issue is related to DNS.

Which of the following should the technician perform NEXT?

39. A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable.

Which of the following should the technician do NEXT to troubleshoot this problem?

40. A technician is upgrading the RAM in a server-grade laptop for a company’s Chief Execute Officer (CEO). The CEO cannot afford any downtime.

Which of the following is the BEST type of memory module to purchase?

41. Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent connectivity issues.

Which of the following should a technician check FIRST?

42. Which of the following connector types is used to terminate household telephone cabling?

43. A technician is setting up a printer for a small office that does not have an RJ-45 jack. The users’ computers are all in the same workgroup and are connected physically to the same network switch. The technician needs to make sure all users can print to the new printer through the switch.

Which of the following should the technician configure?

44. A technician receives a cellular from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet.

Which of the following would be the MOST appropriate connections for the technician to use?

45. Which of the following terminates a coaxial cable?

46. A technician manually configured the wireless connection on the Chief Information Officer’s (ClO’s) new laptop so it can communicate with the network at the office. The CIO now is having trouble connecting to a guest WiFi hotspot While the device has a gateway address and says it is connected, the CIO cannot access company email.

Which of the following would BEST resolve the issue?

47. A technician is talking to end users about the specifications for an upgraded application server. The users of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they would like the performance of the application to improve over the previous server in any way possible. The previous server running RAID 5.

Which of the following RAID solutions should be implemented in this scenario?

48. A small business owner with a limited budget wants to host a company website and ERP applications in the cloud.

Which of the following would be the BEST cloud model to accomplish this task?

49. CORRECT TEXT

Ann, a local librarian, has had a previously used wireless access point donated to her. She has instructed you to configure this new wireless access point for her public library. Ann plans to allow anyone to connect to the access point without having to ask her for configuration information. Additionally, Ann knows that her neighbors have wireless network and wants to ensure that her network has the least likelihood of interfering with the other networks. Ann has provided you with the following information.

Wireless Name: Library

New Router Password: Secure$1

INSTRUCTIONS

Instructions: Select the Public Library in the diagram to configure the wireless network. Once the wireless network tabs are configured, select the save button. When you have completed the simulation, please, select the Done button to submit.

50. A shipping department is having problems with its thermal label printer. Two columns on the left are not appearing on all labels.

Which of the following should a technician do FIRST?

51. CORRECT TEXT

The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name.

INSTRUCTIONS

Using the available tools, resolve the connectivity issues.

After troubleshooting the issue, verify a successful connection.

If at any time you would like to bring back the initial state of the simulation? please click the Reset All button.

52. A systems administrator is configuring a server to host several virtual machines. The administrator configures the server and is ready to begin provisioning the virtual machines.

Which of the following features should the administrator utilize to complete the task?

53. An office has a network that has all computers connected to two switches. The switches are connected with a fiber cable. The computers and switches are all located in the same building.

Which of the following network types does this describe?

54. A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the company’s corporate office. The technician identifies the troubleshooting steps to create a plan of action. The technician determines the computer needs to be taken off-site for repair.

Which of the following should the technician do NEXT?

55. Whenever a user’s machine is turned on, a black screen appears prompting the user for an administrative password. The technician has no such password on file for this machine.

Which of the following steps should the technician take to resolve this issue?

56. The ability for new computers to be automatically connected to the network is provided by the:

57. A technician wants to block remote logins to a server.

Which of the following ports should be blocked?

58. Which of the following ports are used for secure sessions? (Select two.)

59. A network administrator is troubleshooting a notebook that is not loading the local Windows 10 operating system. All the computers inside the company are installed using UEFI mode selected. The message on the screen shows a failed attempt to connect to a PXE server.

When requested, the end user reported trying to improve the computer’s speed by changing some BIOS configurations randomly.

Which of the following should the network administrator check FIRST inside BIOS?

60. Which of the following technologies can be used for wireless payments?

61. A user has reported application connectivity problems to the network administrator. The network administrator knows there have been firewall configuration changes recently by a security vendor and believes the issue could be related to a port being closed on the firewall.

Which of the following should the network administrator do NEXT?

62. A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor.

Which of the following is the BEST way to proceed?

63. A customer’s workstation will not boot A technician runs diagnostics on the system and discovers it is set up in a RAID 0 configuration, and a single SATA hard drive failed. The system was set up for Performance. Once repaired the customer request redundancy be built into the system and an increase in performance.

Which of the following describes how the technician should set up the new RAID configuration?

64. A workstation was just moved to a new work location without a surge protector. It was working the day before, but now the PC will not power on, the fans will not spin, and there are no signs of activity.

Which of the following should the technician do FIRST?

65. During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded.

Which of the following tools should the technician use to verify this has been completed?

66. A customer wants to purchase a new home computer. The machine will mainly be used for internal browsing and streaming video, except on weekends when the customers’ son will use it to play games with friends.

Which of the following should the technician focus on to meet these requirements?

67. A server administrator set up a VM to be used in a lab setting. A technician is setting up thin-client computers to access this VM.

Which of the following tasks are required to complete the project? (Choose three.)

68. A technician has been informed that multiple users are receiving duplicate IP address warnings on their workstations, and they are unable to browse the Internet.

Which of the following server types should the technician log in to in order to resolve the problem?

69. Which of the following connects a PC to its default gateway?

70. Which of the following peripheral types is MOST likely to be used to input actions into a PC?

71. A server needs a RAM upgrade, and a technician has been tasked with retrieving the RAM from storage and then installing it.

Whish of the following is the BEST RAM type for the technician to retrieve?

72. A user wants to print a large job on both the front and back sides of the paper.

Which of the following settings should the technician advise the user to change in the printer settings?

73. Which of the following is an APIPA address?

74. Which of the following is designed to function BEST in harsh lighting conditions?

75. A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply.

Which of the following commands will MOST likely resolve the issue?

76. A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim.

Which of the following steps should the technician take to address these issues? (Choose two.)

77. Which of the following Internet connection types often terminates at a switching center and then requires the use of a different media for the last mile to the customer?

78. A technician is buying a PC that will host three VMs running at the same time with the current configuration. The technician believes there might be a need to run several additional VMs in the near future.

Which of the following resources would be the MOST important to upgrade to allow for the additional VMs?

79. A company offers several out-of-the-box computer configurations to its clients. A client requests several new computers for its newest location, which will be used by guests to check in upon arrival and fill out contact information.

Which of the following configurations

would BEST fit this customer’s needs?

80. An analyst asks a technician to recommend a solution for a customer in the software development industry, where the customer can test a variety of OS’s running the various applications that the customer produces. The customer wants to minimize the investment in hardware.

Which of the following solutions should the technician recommended to BEST meet the customer’s requirement?

81. A technician is configuring a new web server and must have over 10TB of fault-tolerant storage, while minimizing the number of failure points. The applications on the server also require the highest performance available.

Which of the following configurations would the technician MOST likely select?

82. Which of the following Ethernet cables would BEST support an application that requires a 600 Mbps throughput at the lowest price point?

83. The graphics has an issue with printing certain files. The printer does not print the complete image on larger files. A technician verifies the network speed of the printer is set to 1GB and that regular text files print without issue.

Which of the following is the MOST likely cause of this problem?

84. Which of the following services provides the ability to resolve UNC to appropriate IP addresses?

85. A user printed several documents to a shared network copier and noticed that they have very faint color density. A technician investigates the issue and verifies that the printer had a maintenance kit installed recently.

Which of the following next steps will MOST likely resolve the issue? (Select two.)

86. A user’s smartphone has been slow recently. A technician sees the phone was purchased two months ago, and it is top of the line. About a month ago, a new OS update was installed. To address the issue, the technician runs a hardware diagnostic on the device, and it reports no problems.

Which of the following is MOST likely the cause of the performance issue on the device?

87. A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur.

Which of the following would be the NEXT troubleshooting step to perform?

88. A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB.

Which of the following are the types of networks that will MOST likely be used for internal office and office-to-office networking? (Choose two.)

89. A user wants to build a computer with a high-end CPU, plenty of RAM, and a high-end graphics card for online gaming. The user wants to verify that the graphics card is compatible with the motherboard.

Which of the following connection types would the user MOST likely utilize to connect the video card to the motherboard?

90. A technician would like to install an internal storage drive for a computer.

Which of the following cable connectors would MOST likely be used to transfer data? (Select TWO).

91. A customer reports being unable to access email on desktop workstation, however, other office application are working. A technician determines the computer has an IP address of 169.254.1.10. The technician learns from the customer that the computer recently was moved across the room.

Which of the following troubleshooting steps should technician take NEXT?

92. Which of the following channels would commonly be used on an 802.11 wireless network?

93. A customer is using a cloud storage program that maintains a copy of local file on the cloud storage servers. The WF network is not very fast, and the customer users bandwidth intensive video streaming all day.

Which of the following parameters should be adjust to keep the cloud storage program from using too much bandwidth?

94. A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During testing, the technician is unable to access the Internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway.

Which of the following should be technician check NEXT to resolve this issue?

95. Several computers are having network connectivity issues. Two of the computers are wired and are not having any issues. The technician verifies that none of the computers having issues have been assigned a static IP.

Which of the following should the technician check NEXT?

96. An administrator has configured a server to host virtualizes instances. The requirements of each VM must be able to scale automatically depending on peak and off-peak usage.

Which of the following terms BEST describes this type of cloud concept?

97. Company management wants to be able to give users the ability to work remotely during periods of bad weather.

Which of the following should be enabled to allow the workforce to do this?

98. A network administrator must install a device that will proactively stop outside attacks from reaching the LAN.

Which of the following devices would BEST meet the organization’s needs?

99. A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost.

Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price? (Choose two.)

100. A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation.

Which of the following system parameters is the MOST important for the technician to consider when choosing a power supply?