Exact 300-810 Dumps (V21.03) – Pass Your 300-810 CLICA Exam and Achieve CCNP Collaboration Certification

1. An end user opened a ticket, stating that before logging in to Jabber for Windows, a warning is displayed that a server certificate has expired.

Which two certificates must be verified on the Cisco UCM and IM and Presence deployment? (Choose two.)

2. Which two SSO features are true? (Choose two.)

3. SAML SSO is enabled in Cisco Unified Communications Manager.

What happens when a browser-based client attempts to access a protected resource on a service provider?

4. An administrator is troubleshooting a Cisco Jabber Deskphone Control Issue.

Which CTI event from the logs denotes that the request from Jabber to CTl Manager must the administrator check?

5. An engineer must verify that the DNS SRV entries that are configured have the correct Information.

How Is this configuration completed via a Windows machine?

6. What are two authentication mechanisms for identity provider authentication? (Choose two.)

7. Refer to the exhibit.

A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM&P server is in Failed Over state.

Which two actions should be performed to bring the system back to operational state and to prevent future occurrences? (Choose two.)

8. Refer to the exhibit.

Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco IM&P and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature.

Which activity should be performed on the IM&P server to resolve this issue?

9. What are two Cisco Jabber 12.6 on-premises deployment types that can be run on a Windows-enabled PC? (Choose two.)

10. DRAG DROP

Drag and drop the SAML components from the left onto the descriptions on the right.

11. A collaboration engineer is implementing toll fraud prevention on Cisco Unity Connection. The engineer wants to block calls to 9005551234 for any caller that reaches the Caller System Transfer conversation.

Which configuration accomplishes this goal?

12. A collaboration engineer is installing Jabber for Windows via the CLI.

Which two authentication command line arguments ensure that the client authenticates to a Cisco UCM server? (Choose two.)

13. Which entity is a standard component used for authentication by SAML 2.0?

14. Which description of an IdP server is true?

15. An engineer is configuring a customer’s environment for Jabber user over mobile and remote access. The customer’s internal domain.

Which Jabber parameter defines the external service discovery domain statistically?

16. Refer to Exhibit.

17. Refer to the exhibit.

A collaboration engineer is troubleshooting Cisco Unity Express integrated with Cisco UCME. Internal users and external callers report that calls to the auto-attendant are answered, but that greeting is not being played.

Which two actions must the engineer take to resolve the issue? (Choose two.)

18. A collaboration engineer is troubleshooting a Cisco Jabber IM and Presence issue Cisco TAC asked the engineer to generate a client-side problem report.

Which set of actions must the engineer perform to find and download the problem report logs?

19. Users report that they are unable to check voicemail. and an engineer discovers that the voicemail system is not routing calls between Cisco Unity Connection and Cisco UCM via SCCP.

Which action should be taken to resolve this issue?

20. Refer to the exhibit.

Which end-user option can resolve this issue?

21. Refer to the exhibit.

A collaboration engineer restored a failed primary node of an active/standby IM and presence subcluster. The engineer notices that users fallback to the node occurred.

Which action resolves this issue?

22. An engineer Is troubleshooting an MWI Issue between Unity Express and CallManager Express. In the debug SIP logs, the engineer can see CallManager Express responding to Unity Express with a 488 Not Acceptable Media message.

Which action resolves the issue?

23. A collaboration engineer configured high availability for Cisco IM and Presence service. The engineer wants to ensure that client failovers do not disrupt other users on the secondary node.

What must the engineer configure to accomplish this goal?

24. A customer is using Cisco Unified IM and Presence with high availability and has reported that their primary node is not providing any IM and Presence services.

What is causing this issue?

25. An administrator must connect multiple Unity Connection clusters using Digital Networking.

Which service is required tor the administrator to achieve Digital Networking between the clusters?

26. A collaboration engineer is troubleshooting Apple push notification Issues and calls Cisco TAC for assistance. The Cisco TAC Engineer indicates that diagnostic information has not been received for the cluster.

Which action resolves this issue?

27. Which SIP request type is used by Cisco Unity Connection to inform Cisco Unified Communications manager that the Message Waiting Indicator must be turned on or off for a specific line?

28. Refer to the exhibit.

An administrator is troubleshooting an issue with XMPP Federation between two. eight-node IM and Presence clusters. After looking at the logs, the administrator finds this message and must publish one or more DNS SRV records containing one or more addresses of the IM and Presence node(s).

How many nodes must be selected to publish?

29. An administrator must Implement toll-fraud prevention on Cisco Unity Connection by using restricted tables.

Which action accomplishes this task?

30. Which DNS record is used for on-premises service by Jabber clients?

31. DRAG DROP

An engineer is configuring a Jabber client installation switch for a phone system using Cisco UCM as the registration server, with a softphone control address of 10.0.1.200. and configuration files received from 10.11.20.201 after all previous configurations are cleared.

Drag and drop the snippets from the bottom of the image onto the blanks in the image to complete this configuration. Not all options are used.

32. Refer to the exhibit.

An engineer assists a user who reports that the voicemall notifications show correctly on the desk phone are not available in the jabber client.

Which action resolves this issue?

33. An administrator is configuring Cisco Unity Connection call handlers. The administrator wants to ensure that all outside callers are played a welcome message and then are transferred to a live operator. The administrator wants to restrict the callers from interrupting the welcome message with key presses.

Under which call handler menu is this task accomplished?

34. An administrator needs to prevent toll fraud on Cisco unity connection.

Which action should be taken to accomplish this task?

35. Refer to the exhibit.

A Cisco Jabber for windows users Is reporting an Issue with phone control.

Which action will resolve this issue?

36. An organization has two Cisco IM and Presence clusters: one in the Americas and one in EMEAR. Both clusters connect via an intercluster peer. Each Cisco IM and Presence cluster has four nodes logically divided into two subclusters with high availability enabled with its local peers.

When the Cisco IM and Presence publisher node in the Americas fails, to where are the users failed over?

37. Which two methods does Cisco Jabber use for contact searching in an on-premises deployment model? (Choose two.)

38. Which two child elements can be in an XMPP message stanza? (Choose two.)

39. Refer to the exhibit

A collaboration engineer is configuring Jabber for Windows in softphone mode inside the corporate firewall. The engineer initially tests the dient by manually setting the account type and the login server domain name Everything works as expected Next the engineer resets Jabber and attempts to log in using automatic settings and receives an error.

Which two items must be modified to resolve the issue? (Choose two.)

40. What submits credentials to the LDAP server during a call that uses SAML SSO?

41. An administrator must configure a system distribution list for the IT staff that must be reachable via voice recognition using either the phrases “service desk” or “Help desk”.

Which advanced distribute list feature should be used to accomplish this task?

42. Refer to the exhibit.

An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this.

Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)

43. An engineer is configuring Cisco Unified IM and Presence on-premises SIP Federation. The IM and Presence Service node cannot find the external domain using DNS SRV. Assuming the DNS SRV configuration is Correct.

What should the engineer configure next to resolve this issue?

44. An engineer must configure open SIP Federation on cisco IM and presence using cisco Expressways with the additional requirement not to allow a specific list if domains and allow all other domains that are not specified.

How is this additional requirement met?

45. Refer to the exhibit.

Which action allows a remote Cisco Jabber user utilizing Mobile and Remote Access to automatically log in to a Cisco Unity Connection voicemail box via OAuth?

46. The persistent chat feature is configured in a Cisco Jabber deployment that is running Cisco Unified IM and Presence 11.5 SU6 Desktop clients are working but mobile clients are not displaying persistent chats.

Which configuration Is necessary to enable the Jabber persistent chat feature on mobile devices?

47. Refer to the exhibit

An engineer is troubleshooting a Cisco Jabber issue in Cisco UCM and validates that these configurations are correctly configured

✑ Cisco UCM Service discovery

✑ Cisco UCM User authentication •SOAP login

Which protocol interactions between Cisco UCM and the Cisco IM and Presence servers must be validated next?

48. Refer to the exhibit

A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user is reporting that they cannot control the desk phone from the Cisco Jabber client.

Which action must the engineer take to resolve this issue?

49. Refer to the exhibit.

Which protocol is used for communication between Cisco IM and Presence and Microsoft Exchange Server?

50. After integrating Cisco Unity Express with Cisco Unified Communications Manager Express, users report that the system does not respond to their digit presses.

Which two configuration snippets resolve this issue? (Choose two.)

51. Refer to the exhibit

A collaboration engineer is troubleshooting an issue where a user is reporting that instant messages are not reaching the intended recipient. The engineer is unable to see the full instant message in the trace file.

In which trace in the transaction must the engineer resolve this issue?

52. Which Cisco Unified Communications Manager menu path is used to configure Cisco IM and Presence Server High Availability?

53. An engineer is configuring XMPP federation on the Cisco IM and Presence server and has changed the security settings to TLS Optional on one node in the cluster.

What is the next step in the configuration process?

54. An engineer is configuring Cisco Unity Connection to provide messaging services and needs to designate a set of phone numbers to be used for transferring calls within the organization to prevent toll fraud.

Which mechanism in Cisco Unity Connection should be modified to accomplish this goal?

55. A Cisco Unified IM and Presence version 11 .5.1 on-premises deployment of instant messaging with a capacity of 50.000 users includes the multiple device messaging feature. Each of the 30,000 users has 3 Jabber clients. The customer reports that messages are not being received on all 3 clients.

What should the administrator do to resolve this issue?

56. An engineer is configuring a Cisco Voicemail organization.

How many links be configured between two Cisco unity connection Clusters?

57. DRAG DROP

Drag and drop the events for an on-premises Jabber SAML SSO flow from the left into the correct order on the right.

58. An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users can communicate across clusters in the same domain and receive presence status.

Which protocol should be used to accomplish this task?

59. Refer to the exhibit.

An administrator is configuring the auto-attendant script for a Cisco Unity Express Integration to Cisco UCME and wants to play the “busOpenprompt” wave file when il is not a holiday.

How should the script be configured to accomplish this goal?

60. An engineer needs to configure the cisco unity connection Auto-attendant feature to transfer calls to a specific destination, maintain control of the transfer, and take a defined administrative action upon failure.

How is this accomplished?

61. How is automatic fallback enabled on a Cisco IM and Presence server?

62. An administrator is configuring Cisco Unity Express and is using the default Auto-Attendant script, aa aef.

Which script parameter prevents the script from transferring callers to external numbers?

63. What are two characteristics of HTTPS networking for Cisco Unity Connection? (Choose two)

64. What are two characteristics of Smart Card Authentication for Cisco UC Applications? (Choose two.)

65. Which SAML 2.0 profile is supported by Cisco UCM, Cisco Unified IM and Presence, and Unity Connection version 10.x and above?

66. A collaboration engineer is installing the Cisco Jabber client from the Windows CLI. The engineer wants to complete a silent installation of the client clear any existing bootstrap file, and use a Service Domain of cisco com

Which install command achieves these goals?

67. An engineer Is assisting a user who Is reporting Jabber Presence Issues. Whenever the user Is on an active call, Cisco Jabber does not show the user as active when on a call. However, the user can set the presence status manually, and that status shows correctly.

Which action resolves the issue?

68. Which two protocols does the Cisco IM Presence service use to federate with external domains? (Choose two.)

69. Secure XMPP communication is required for XMPP federation with external domains and the Cisco IM and Presence.

Which certificate is used for XMPP interdomain federation when connecting to an externally federated domain?

70. Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.)

71. A user encounters a problem while checking voicemail, set up in a Cisco UCME and Cisco Unity Express integration. The user reports that when calling the office number from a mobile phone, the call goes to voicemail, but it is then routed to the main menu rather than the voicemail box. The user can check voicemail from an office phone without any issues.

How is this issue fixed?

72. An engineer is importing users into Cisco Unity Connection using AXL and discovers that some users are not listed in the import view.

Which action should be taken to resolve this issue?

73. What prevents toll fraud on voicemail ports?

74. Which CLI command is used to collect traces from the Cisco Presence engine for seven days?

75. A user complains that incoming calls are being forwarded to another extension before being transferred to voicemail. The user expects calls to be transferred to their voicemail faster if they do not answer the phone. The administrator is managing calls with the supervised transfer option on a Cisco Unity Connection call handler.

What should the administrator change to resolve this issue?

76. Refer to the exhibit

A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user reports that they cannot control their Cisco 8845 IP Phone from the Cisco Jabber client.

Which configuration addition to the end user profile resolves the issue?

77. An end user opened a ticket, stating that though he can log in to Jabber for Windows, and presence and chat works, he cannot place phone calls using the desktop client. You investigate the user and find that no phone device is associated with the user account in Cisco Unified Communications Manager.

Which device type must you create for this user to enable calling services from the Jabber for Windows desktop client?

78. Which SAML component specifies the mapping of SAML assertion protocol message exchanges with standard messaging formats or communication protocols such as SOAP exchanges?

79. Refer to the exhibit.

Cisco UCM is integrated with Cisco Unity connection via a SIP truck and is configured using a globalized dial plan (directory number are configured with “*”).

Using cisco best practices, which implementation allows call transfers to internal directory numbers but not to PSTN numbers?

80. An engineer is configuring DNS for service discovery in a jabber deployment for On-premises Clients.

Which snippet will complete the SRV record name _ tcp.example.com?