CompTIA A+ Core 1 Dumps 220-1001 Exam V20.02 Is Available

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1. A technician manually configured the wireless connection on the Chief Information Officer’s (ClO’s) new laptop so it can communicate with the network at the office The CIO now is having trouble connecting to a guest WiFi hotspot While the device has a gateway address and says it is connected, the CIO cannot access company email.

Which of the following would BEST resolve the issue?

2. A user is experiencing email problems and explains to a technician that all emails with graphics or images do not display the graphics.

Which of the following configurations would correct this behavior?

3. Which of the following devices can be used to connect multiple devices within broadcasting to every network port?

4. Which of the following is the MOST likely cause for a network PC to have an APIPA address?

5. A technician would like to install an internal storage drive for a computer.

Which of the following cable connectors would MOST likely be used to transfer data? (Select TWO).

6. CORRECT TEXT

You need to configure your mobile device to send and receive electronic messages from your company.

You must use the company’s WLAN as all e-mail services are on default non-secure ports.

The company’s WLAN is broadcasting across the company for easier access. Both incoming and outgoing servers require login credentials.

Use the following parameters:

• Email address tech@techies com

• Password P@SSwOrd

• Pop techies com Port 110 Security. None

• IMAP techies com Port 993 Security SSL

• smtp.techies.com Port 465 Security: TLS

• Company SSID Techies

• Security WPA2

• Passphrase P@SSwOrd

• SSID is not broadcasted

INSTRUCTIONS:

Update the mobile device’s parameters to fit the criteria.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

7. A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim.

Which of the following steps should the technician take to address these issues? (Choose two.)

8. A technician is setting up a WiFi-enabled thermostat for a customer, but the customer is concerned about IoT devices getting hacked.

Which of the following BEST address the customer’s concerns? (Choose two.)

9. Which of the following ports are used for secure sessions? (Select two.)

10. A technician is setting up a printer for a small office that does not have an RJ-45 jack. The users’ computers are all in the same workgroup and are connected physically to the same network switch. The technician needs to make sure all users can print to the new printer through the switch.

Which of the following should the technician configure?

11. A technician is talking to end users about the specifications for an upgraded application server. The users of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they would like the performance of the application to improve over the previous server in any way possible. The previous server running RAID 5.

Which of the following RAID solutions should be implemented in this scenario?

12. Some users are unable to access the Internet form their workstations.

A technician runs the ipconfig command on one of the workstations and sees the following:

The technician pings 8.8.8.8 and gets no response. Next, the technician pings 192.168.1.1 and gets no response. The technician is able to successfully ping an adjacent workstation but cannot ping the print server on the floor below.

Which of the following is the MOST likely cause of the Internet connectivity issue in the office?

13. A technician receives a cellular from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet.

Which of the following would be the MOST appropriate connections for the technician to use?

14. CORRECT TEXT

The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name.

INSTRUCTIONS

Using the available tools, resolve the connectivity issues.

After troubleshooting the issue, verify a successful connection.

If at any time you would like to bring back the initial state of the simulation? please click the Reset All button.

15. Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually.

Which of the following would be the BEST way for a technician to assist Joe?

16. A customer wants to purchase a new home computer. The machine will mainly be used for internal browsing and streaming video, except on weekends when the customers’ son will use it to play games with friends.

Which of the following should the technician focus on to meet these requirements?

17. Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that the printer is listed as a generic printer under Devices and Printers.

Which of the following should the technician do NEXT?

18. A technician is setting up a Windows mobile device for a user who had trouble reading text on a previous device, especially at night.

Which of the following adjustments would be MOST appropriate?

19. A technician is hired to install network cable in a crawl space running the length of a hallway.

To do so without a fire code violation, which of the following types of cable should the technician run?

20. A user wants to print a large job on both the front and back sides of the paper.

Which of the following settings should the technician advise the user to change in the printer settings?

21. Which of the following technologies can be used for wireless payments?

22. A technician is buying a PC that will host three VMs running at the same time with the current configuration. The technician believes there might be a need to run several additional VMs in the near future.

Which of the following resources would be the MOST important to upgrade to allow for the additional VMs?

23. A small business owner with a limited budget wants to host a company website and ERP applications in the cloud.

Which of the following would be the BEST cloud model to accomplish this task?

24. A user has reported application connectivity problems to the network administrator. The network administrator knows there have been firewall configuration changes recently by a security vendor and believes the issue could be related to a port being closed on the firewall.

Which of the following should the network administrator do NEXT?

25. A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor.

Which of the following is the BEST way to proceed?

26. Which of the following devices performs forwarding decisions based on MAC addresses?

27. Which of the following connects a PC to its default gateway?

28. The IT department recently upgrade client computer for the graphics department. A user reports the new computer has not worked since up. It, makes unusual sound when pressing the power button.

A technician verifies the power cable works and the computer is connected properly to both data and power. The monitor powers on but display the message NO source.

Which of the following BEST explains the cause of this problem?

29. A user connects a laptop to a docking station but is unable to see an image on the external monitor. The user tests the docking station USB ports, and they are working fine.

Which of the following should be done NEXT?

30. A technician is upgrading the RAM in a server-grade laptop for a company’s Chief Execute Officer (CEO). The CEO cannot afford any downtime.

Which of the following is the BEST type of memory module to purchase?

31. A user printed several documents to a shared network copier and noticed that they have very faint color density. A technician investigates the issue and verifies that the printer had a maintenance kit installed recently.

Which of the following next steps will MOST likely resolve the issue? (Select two.)

32. Which of the following services provides the ability to resolve UNC to appropriate IP addresses?

33. CORRECT TEXT

Laura, a customer, has instructed you to configure her home office wireless access point.

She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.

Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.

She requests that the default settings be changed to the following.

Wireless Name: HomeWiFi

Shared Key: CompTIA

Router Password: Secure$1

Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.

Laptop: IP Address 192.168.1.100

Hardware Address: 00:0A:BF:03:C4:54

Smartphone: IP Address 192.168.1.101

Hardware Address: 09:2C:D0:22:3F:11

INSTRUCTIONS

Configure Laura’s wireless network using the network adapter window.

If at any time you would like to bring back the initial state of the situation, please click the Reset All button.

34. Which of the following resources in the MOST critical when using cloud file-storage synchronization applications?

35. A customer reports being unable to access email on desktop workstation, however, other office application are working. A technician determines the computer has an IP address of 169.254.1.10. The technician learns from the customer that the computer recently was moved across the room.

Which of the following troubleshooting steps should technician take NEXT?

36. Company management wants to give users the ability to work from home during periods of bad weather.

Which of the following would enable the workforce to do this?

37. A technician has noticed that when at company headquarters the laptop connection to the Internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct.

Which of the following configurations could cause the decreased performance?

38. During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded.

Which of the following tools should the technician use to verify this has been completed?

39. A customer asks a technician to help set up a specialized computing system for video editing.

Which of the following should the technician install on the workstation to BEST meet the customer’s specifications? (Choose two.)

40. A printer stops working in the billing department and cannot be repaired. A new printer has been ordered and a technician is tasked with allowing other users to print to the billing manager’s printer until the new printer arrives. The manager’s printer is currently used via USB connection, and there are no network jacks available for use.

Which of the following is the BEST way for the technician to allow access to the printer?

41. Which of the following BEST describes the purpose of an IPv4 subnet mask?

42. An office has a network that has all computers connected to two switches. The switches are connected with a fiber cable. The computers and switches are all located in the same building.

Which of the following network types does this describe?

43. Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have enough power for these events. She is concerned about wall outlet availability at the conferences and needs to continuously use her device for important updates.

Which of the following should a technician recommend to BEST accommodate Ann’s needs?

44. Several company users are frequently forgetting passwords for their mobile devices and applications.

Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?

45. Which of the following peripherals would a company use to take inventory quickly and update price tags for products? (Choose two.)

46. Which of the following cloud computing concepts allows scalable services to be provided to the client?

47. After upgrading a smartphone’s OS, Joe, a user, reports the smartphone no longer connects to his automobile automatically when near it, Joe, restarts the smartphone, but the problem persists.

Which of the following should a technician do NEXT to restore the previous functionality?

48. Whenever a user’s machine is turned on, a black screen appears prompting the user for an administrative password. The technician has no such password on file for this machine.

Which of the following steps should the technician take to resolve this issue?

49. A network administrator is attempting to access the firewall while inside the datacenter.

Which of the following peripherals must be connected to do so?

50. Which of the following IEEE 802.11 standards includes the use of MIMO technology?

51. Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the account and sees a comment that Ann requires a special network setup to connect to the banking software.

Which of the following should the technician do to resolve the issue?

52. Which of the following peripheral types is MOST likely to be used to input actions into a PC?

53. A technician is setting up a VM for use in testing software deployments. The VM is offline, but the hypervisor is not.

Which of the following settings should the technician change to resolve this issue?

54. A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable.

Which of the following should the technician do NEXT to troubleshoot this problem?

55. A technician has been informed that multiple users are receiving duplicate IP address warnings on their workstations, and they are unable to browse the Internet.

Which of the following server types should the technician log in to in order to resolve the problem?

56. A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the video card.

Which of the following should me the technician do FIRST?

57. A user wants to build a computer with a high-end CPU, plenty of RAM, and a high-end graphics card for online gaming. The user wants to verify that the graphics card is compatible with the motherboard.

Which of the following connection types would the user MOST likely utilize to connect the video card to the motherboard?

58. A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the company’s corporate office. The technician identifies the troubleshooting steps to create a plan of action. The technician determines the computer needs to be taken off-site for repair.

Which of the following should the technician do NEXT?

59. A laptop is connected to a conference room projector in extended display mode. The desktop icons appear normal on the laptop, but are disproportionate and illegible on the projector screen.

Which of the following should the technician check?

60. A customer wants to upgrade a PC’s internal storage to have more room to store backups, photos, and videos. The new storage should be large enough to avoid expanding again next year.

Which of the following BEST meets these needs?

61. Which of the following Ethernet cables would BEST support an application that requires a 600 Mbps throughput at the lowest price point?

62. A business owner wants to provide security to laptop users with the ability to charge their devices, access corporate LAN resources, and allow for a variety of their removable hardware.

Which of the following devices would BEST meet the owner’s needs?

63. Which of the following is designed to function BEST in harsh lighting conditions?

64. Which of the following Internet connection types often terminates at a switching center and then requires the use of a different media for the last mile to the customer?

65. A technician needs to routinely run scripting commands in Linux but does not want to walk over the server room every time to perform the task. The technician also travels between buildings and has a Windows 10 laptop with 4GB of memory and a fully partitioned 500GB hard drive.

Which of the following steps should the technician take to resolve this issue? (Choose two.)

66. A user receives the following error message when powering on a computer:

Hard drive cannot be found.

A technician restarts the computer, and it boots the OS normally. Several days later, the user reports another problem, but rebooting the computer does not resolve the issue. The technician replaces the motherboard, keeping the same CPU, battery, RAM, and hard drive. The user cannot authenticate at the login screen.

Which of the following would BEST explain the causes of the problem? (Select TWO)

67. CORRECT TEXT

Ann, a local librarian, has had a previously used wireless access point donated to her. She has instructed you to configure this new wireless access point for her public library. Ann plans to allow anyone to connect to the access point without having to ask her for configuration information. Additionally, Ann knows that her neighbors have wireless network and wants to ensure that her network has the least likelihood of interfering with the other networks. Ann has provided you with the following information.

Wireless Name: Library

New Router Password: Secure$1

INSTRUCTIONS

Instructions: Select the Public Library in the diagram to configure the wireless network. Once the wireless network tabs are configured, select the save button.

When you have completed the simulation, please, select the Done button to submit.

68. Which of the following terminates a coaxial cable?

69. A technician wants to block remote logins to a server.

Which of the following ports should be blocked?

70. An engineer is working at a remote site that does not have Internet access.

Which of the following features should the engineer use to connect a laptop to the Internet if hotspot functionality is unavailable?

71. Which of the following features will save the battery life of a laptop significantly if they are disabled? (Choose two.)

72. A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation.

Which of the following should the technician perform FIRST to troubleshoot the problem?

73. A workstation was just moved to a new work location without a surge protector. It was working the day before, but now the PC will not power on, the fans will not spin, and there are no signs of activity.

Which of the following should the technician do FIRST?

74. A technician replaced a broken LED screen on a mobile computer. The operating system can be seen perfectly on screen, but the touch screen is non-responsive.

Which of the following are the MOST probable root causes for the given failure? (Choose three.)

75. Which of the following devices is used to implement network security policies for an environment?

76. Multiple users report that the network printer, which is connected through the print server, is not printing.

Which of the following should a technician do FIRST to remedy this situation?

77. The feature that allows users to store files in cloud-based when necessary, but can removed when space is freed up, is known as:

78. Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent connectivity issues.

Which of the following should a technician check FIRST?

79. An administrator has configured a server to host virtualizes instances. The requirements of each VM must be able to scale automatically depending on peak and off-peak usage.

Which of the following terms BEST describes this type of cloud concept?

80. A technician is configuring a new web server and must have over 10TB of fault-tolerant storage, while minimizing the number of failure points. The applications on the server also require the highest performance available.

Which of the following configurations would the technician MOST likely select?

81. Joe, a user, reports that his new smart wearable device is not synchronizing to his mobile device. Both devices are powered on, but the mobile device fails to read the data from the wearable.

Which of the following will MOST likely fix this issue?

82. A user’s smartphone has been slow recently. A technician sees the phone was purchased two months ago, and it is top of the line. About a month ago, a new OS update was installed. To address the issue, the technician runs a hardware diagnostic on the device, and it reports no problems.

Which of the following is MOST likely the cause of the performance issue on the device?

83. A network administrator is troubleshooting a notebook that is not loading the local Windows 10 operating system. All the computers inside the company are installed using UEFI mode selected. The message on the screen shows a failed attempt to connect to a PXE server.

When requested, the end user reported trying to improve the computer’s speed by changing some BIOS configurations randomly.

Which of the following should the network administrator check FIRST inside BIOS?

84. A user’s laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shut down.

Which of the following is the MOST probable cause of the issue?

85. A network administrator would like to increase network bandwidth to iGbps between two office buildings that are 0.5mi (805m) apart.

Which of the following would be the BEST solution?

86. Which of the following is the main purpose of the +5VSB output of a power supply?

87. A technician has been asked to fix a problem with a projector. The projector lamp turns off for brief periods during a demonstration. After the technician replaced the lamp, the problem continued with an added message that appears just before the lamp turns off.

Which of the following MOST likely need to be performed? (Choose two.)

88. A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply.

Which of the following commands will MOST likely resolve the issue?

89. A projector’s image begins to flicker during a presentation. The laptop display does not produce this issue.

When a technician changes the resolution on the laptop, the issue persists.

Which of the following is the NEXT step the technician should take?

90. A company offers several out-of-the-box computer configurations to its clients. A client requests several new computers for its newest location, which will be used by guests to check in upon arrival and fill out contact information.

Which of the following configurations would BEST fit this customer’s needs?

91. Which of the following cable types should be used to connect a cable modem to a SOHO router?

92. A technician is dispatched to troubleshoot a slow performance issue on a PC. Upon arrival, the technician immediately opens Task Manager and sees that CPU and RAM performance are within normal ranges. The technician then checks and verifies the speed and duplex settings and performance on the network card. The technician then temporarily disables the antivirus to see if performance is affected, and it is not.

After re-enabling the antivirus, which of the following is the NEXT best stop for the technician to take?

93. An ISP has notified a SOHO user of a usage increase on the user’s network. The user is concerned the WiFi network is being utilized by unauthorized users.

Which of the following would minimize the unauthorized use of the WiFi network?

94. A server administrator set up a VM to be used in a lab setting. A technician is setting up thin-client computers to access this VM.

Which of the following tasks are required to complete the project? (Choose three.)

95. A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB.

Which of the following are the types of networks that will MOST likely be used for internal office and office-to-office networking? (Choose two.)

96. A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites.

Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)

97. Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client’s configuration, Joe sees a valid SMTP server and port.

Which of the following should Joe check NEXT to resolve the issue?

98. A user reports being unable to browse the internet. A technician believes the cause of the issue is related to DNS.

Which of the following should the technician perform NEXT?

99. DRAG DROP

A customer, Ann, has requested two custom PCs, one to be used for gaming and the other to be used as a virtualization workstation for her business.

The gaming PC should support the latest games and gaming peripherals.

The virtualization workstation should be able to host several production virtual machines as part of Ann’s home business.

INSTRUCTIONS

Use the tabs at the top to switch between the PCs.

Objects should be placed on the appropriate slot/display areas and can only be used once.

All slot/display areas should be filled.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

100. A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens.

Which of the following will resolve the issue?


 

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