APSE CESP Dumps (V9.02) – The Best CESP Study Guide Helps You Prepare for the Certified Employment Support Professional Certification Exam

1. You are assisting a 30-year-old woman in an interview during which she indicates having a traumatic brain injury. The employer asks about the nature of this disability.

Which of the following is your MOST appropriate response?

2. Which of the following expectations is reasonable to ask from an individual's residential staff in support of the individual's employment?

3. You are working with a 29-year-old man who has a mental illness. He works as a janitor in a church in the mornings for 30 hours a week. The employer notices that he has recently started having difficulty staying on task and seems drowsy at work after 2 years of working there.

What factor is LEAST likely to be causing his current difficulties at work?

4. You are presenting your employment services to the local Chamber of Commerce in order to make business contacts and connections for future job development meetings.

Which of the following information should NOT be included in your presentation?

5. Which of the following is an example of People First Language?

6. The BEST time to start transition planning is:

7. For people with a psychiatric disability, MOST workplace accommodations cost the employer:

8. Which of the following is the LEAST effective way for a family to support a job seeker in obtaining competitive employment?

9. An employment support professional is representing a job-seeker to a potential employer. The employer says, "This girl seems pretty disabled. Are you sure she can do the job?"

Which of the following is the BEST initial response?

10. An employment support professional is working with Carl, a 25-year-old man with an intellectual disability, who rode the city bus once and got lost. Since then, his parents will not allow him to ride the city bus and do not want him riding with strangers on specialized transportation service which provides door-to-door service. His current transportation does not provide rides to work. Carl is his own guardian and wants to receive city bus training but does not want to upset his parents.

What is the BEST advocacy for Carl to receive bus training?

11. You are working with a 29-year-old man with a spinal cord injury who was hired as a computer programmer for an insurance company. After a week on the job, he reports having difficulty with his keyboard arrangement and not working as fast as he thinks he could.

What is the LAST strategy to use in helping him?

12. Which of the following statements is NOT consistent with the core values of customized employment?

13. What is the PRIMARY role of the employment support professional?

14. You are job developing for an 18-year-old male who does not perform well when the person in

charge is very direct, or as the job-seeker says, "gets in his face."

Which of the following is MOST likely to assist you in determining the workplace culture of a company that you are exploring for him to seek a job?

15. You are supporting Susan, a 41-year-old female with a cognitive disability, at a new job. She is having difficulty remembering the sequence of the tasks she has to complete.

Which of the following would be the LEAST reasonable support?

16. Under the Americans with Disabilities Act (ADA), a reasonable accommodation may include:

17. An individual has requested that the employment support professional is present during a face-to-face interview.

Which of the following would be the MOST appropriate way to provide support?

18. You are doing job development in the community with an individual who has decided to disclose that he has a mental illness. In the interview, the employer begins to ask specific questions about the individual’s diagnosis.

Which of the following is the MOST appropriate way to proceed in this situation?

19. Motivational interviewing is designed to help an individual with all the following EXCEPT:

20. Which of the following services are provided by local Work Incentives Planning and Assistance offices?

21. You are job training with an individual who has a cognitive disability and has just started working.

Which of the following training techniques is LEAST likely to be helpful?

22. You are working on a career portfolio for Steve, a high school student who is entering the job market for the first time.

Which of the following would be of LEAST importance to a potential employer in an interview?

23. Which of the following information is provided by labor market data?

24. Which of the following is the national movement centered on the concept that all citizens, including those with significant disabilities, are capable of integrated employment?

25. While communicating through an ASL interpreter with a job seeker who is Deaf and uses sign language as their primary mode of communication, it is MOST appropriate to:

26. After learning that an employee was not invited to a new employee orientation program, an employment support professional approaches the supervisor to ask if the employee can attend the program. The supervisor explains that they are uncertain about including the employee in the orientation. The BEST response is to:

27. The primary role of an employment support professional on the job site includes all the following EXCEPT:

28. Which of the following methods is the BEST way for an employment support professional to assist a new hire to participate in an employer’s training?

29. You are supporting a female with a cognitive disability as she begins community-based situational assessments. She tells you that she is nervous because she has never worked and that she does not have a clear idea of the type of job she wants to do.

Which of the following is the LEAST appropriate response to this concern?

30. An employer committed to a diverse workforce should provide a/an:

31. While attending a local Chamber of Commerce event, an employment support professional finds out about an upcoming job fair and plans to bring a job-seeker.

This activity is an example of:

32. The job seeker with whom you are working is a female who has a cognitive disability. She prefers to interact with customers in a temperature-controlled environment and does not want to work when it is dark outside.

Which of the following jobs would be the BEST fit?

33. Which of the following is a reasonable accommodation to support an employee with a disability in the workplace?

34. You are meeting for the first time with a 45-year-old male who is considering employment after many years of mental health treatment.

Which of the following is the BEST way to know more about him in order to tailor services to meet his needs?

35. You are doing job site training with a woman who has a traumatic brain injury. This is her first week on the job, and she is having difficulty keeping up with the production standard. She is entering database information and must complete a specific number of forms in a 1-hour period.

What should you do to address this issue?

36. You are scheduling a meeting with Susan, a 21-year-old woman with a mild cognitive disability, to discuss the employment process and explore her vocational interests.

The MOST important person to provide input regarding her vocational aptitudes and interests would be:

37. Ava is a 45-year-old female with a significant cognitive disability working in a part-time job. Her progress has been exceptionally good and her employment support professional thinks it is time to begin fading from the worksite.

What is the MOST important factor in ensuring Ava’s continued success at work?

38. Collecting data for a task analysis requires:

39. For marketing materials such as business cards, brochures, pamphlets, and flyers to be effective, they must include:

40. You are completing a Community-based Work Assessment (CBWA) with a 26-year-old female who has a cognitive disability. She was offered a job during her CBWA at the first of the 3 business sites you set up.

Which of the following is the BEST way to proceed?

41. You are meeting with a new business owner to market your employment program.

Which of the following items is the LEAST appropriate topic to be discussed?

42. The primary purpose of a task analysis is to:

43. When negotiating a possible job for a client, which of the following would be the MOST useful?

44. Which of the following strategies is NOT recommended by the School-to-Work Opportunities Act?

45. What core pre-employment transition requirement is met when teaching a student about disclosing a disability?

46. You are supporting a job-seeker who is eager to start her own catering business. Her vocational counselor asks you to conduct some assessments to determine if she is capable of starting her own business.

Which of the following assessment strategies or tools is LEAST useful in determining whether she will succeed in her own business?

47. A supervisor reports to you that the young woman with autism who started work two weeks ago is not "fitting in." Specifically, she is not greeting people. Instead she stares at people when they say hello to her, and her supervisor's efforts at remediation have not been successful.

After you verify the accuracy of his observation, which of the following strategies should you implement FIRST?

48. Focusing on a job-seeker’s vision of their future is a component of:

49. Impairment-related work expenses, earned income exclusion, and trial work periods are examples of:

50. Sam has a significant cognitive disability. His job begins in one week and he needs systematic instruction to assist him in learning his job duties.

Which of the following is LEAST important for you to do in preparing him for work prior to his first day?