Ace the Microsoft MB-800 Exam with Updated MB-800 Exam Dumps

1. notifications, if any, that customer service needs to provide to the customer

- Items sold at a discount must show the original price, discount, and net amount on each line of the invoice. Invoices must be posted at the cash and carry desk at the time of sale. For orders, accounting must post invoices and send them to customers.

- Warehouse employees must be able to indicate what has been shipped on an order. They will use the G/L account for shipping charges. They need to use the correct G/L account for sales versus cost through proper assignment of sales and purchase accounts in the general posting setup.

- Some of the brokered customers require one invoice per week regardless of the number of orders or shipments.

Accounts

- Payment terms vary by customer.

- The amount paid to brokers must be calculated from sales after invoice discounts.

- Broker vendors must be easily identifiable from other vendors in lists

- Commission paid on sales not collected within 120 days must be deducted from brokers’ next compensation payment.

Reporting

Wide World Importers requires reporting on the following:

- the overall profitability of each line of business at any time for any given period

- the cost of outbound shipping in the overall profitability of sales by business line in all related reports

- freight sales and cost by account in the trial balance

- the cost of brokers’ compensation in reporting the overall profitability of sales by business line

- the effect of item discount promotions in financial statements.

Issues

Pricing

- Spreadsheets are used to maintain special item pricing and discounts. The only source of product line discount information is a whiteboard in the warehouse. The price charged is frequently incorrect.

- Customers complain when they think they think they have not received the best price available. Promotions are sometimes applied in error after a special pricing event ends, for example, when discounts are offered temporarily to reduce overstock.

Management cannot see original versus actual price on all sales. Discounts given by brokers requires spreadsheets and comparison between price list and price on sales invoice. Management needs to be able to quickly see the discount given on each sale.

Payment terms

- Agreed-upon payment terms are frequently entered incorrectly on orders, causing cashflow issues.

- Invoices already paid in full exist on the sales aging reports. The frequent cause of this issue is that sales from the cash and carry desk are not indicated as cash sales and are not posted as paid in full.

Some buying groups require that all invoices sent during a month be due on the 20 th of the following month.

Invoicing

- Paperwork is frequently misplaced between the warehouse, customer service, and accounting.

- Invoices that are posted in the accounting system based on shipments and invoices that are sent to customers weekly do not match due to errors transferring the data from one document to another.

- Users are selecting the incorrect freight type (expense versus sales) on purchase and sales transactions, making it difficult to reconcile freight costs.

- Sales placed from the cash and carry desk by customers originally acquired through a broker are not being recognized with the correct customer source. Reporting by business line is inaccurate.

Accounts

- Users often forget which fields to use to enter information when they add new customers to QuickBooks. This results in errors and inconsistencies in data and affects sales reporting. Confidence in sales reporting accuracy is low.

- Adding new brokers is a different process than adding other purchase vendors. Users often forget which fields to select and how to correctly assign the vendor number to add new brokers.

- Manual entries to certain G/L accounts cause reconciliation issues.

You need to set up payment terms for buying groups.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

2. You need to configure the new customer creation process.

Which two areas must you configure? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

3. You need to configure sales invoicing.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

4. HOTSPOT

You need to report profitability by business line.

How should you configure the system? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

5. HOTSPOT

You need to configure the system to show the sales discounts.

How should you configure the system? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

6. A customer in the restaurant buying group purchases olive oil on the date of the overstock special.

You need to verify the sales price of the product for the customer.

Which price will the system generate?

7. DRAG DROP

You need to design a process to resolve the broker issues for Accounts.

Which three actions should perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

8. DRAG DROP

You need to configure discounting for sales.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area.

9. DRAG DROP

You need to ensure that any transaction that uses a customer account always includes the customer source dimension.

Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

10. HOTSPOT

You need to resolve the reconciliation issues.

How should you complete the setup? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

11. You need to configure sales for the cash and carry desk.

What should you select?

12. Topic 2, Case Study B Deliveries

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case . However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in the case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.

Current environment

Deliveries

- The company receives daily truckloads of products from their vendors, warehouses the products briefly, and then ships orders based on a weekly delivery cycle to each customer’s store.

- Customers have regular standing orders that are revised and finished one week prior to delivery.

- Best for You Organics has a fleet of trucks that make deliveries according to planned routes.

- The company also has a floating route for trucks to deliver rush orders. The route is being used more often by customers and has overwhelmed the warehouse with exception processing.

Duties

The company wants to provide greater separation of duties between activities in the office and activities in the warehouse.

The accounting team enters orders for the sales team, sends pick tickers back to the warehouse, and organizes shipping documents. The accounting team invoices the orders when they receive instructions from the warehouse that an order shipped.

Employees have expressed frustration because they need to work longer hours to accommodate the increase in sales.

The company does not use the Advanced Warehousing function.

Requirements

Salespeople

- Salespeople must be able to manage opportunities that are converted to quotes.

- Salespeople must be able to release orders to the warehouse to be fulfilled once a quote is final.

- Salespeople must be trained on how to determine if inventory is available when they are completing the quote to avoid promising inventory that is not on hand because all orders are processed one week in advance of delivery.

Team responsibilities

Deliveries must be shipped daily by employees in the warehouse. The office must be responsible for completing the invoicing process.

The current team responsibilities are shown in the following graphic:

The required team responsibilities are shown in the following graphic:

Vendor management

- The company contracts with each vendor for regular discounts at the invoice level.

- The company requires a pre-set discount percentage to calculate automatically when the purchaser completes a purchase order.

- The company must be able to see a copy of the completed purchase order in the system when they have new contract negotiations with their vendors.

Customer and inventory management

- Sales invoices must be automatically emailed by the system to customers.

- A template must be used for emails sent to customers. The template must not be altered.

- Customers who pre-pay their invoices must not receive a copy of their invoices.

- The company warehouses all products as Case quantities. The company has difficulty recording accurate costs for product returns. The company wants to expand their capabilities for managing returns by setting up all inventory in a quantity of Each.

Reporting

The company must be able to answer two key questions when they report financial results:

- Which customers are buying which items?

- Which salespeople are selling in which regions?

When discussing customers, the company must refer to each Customer Group as follows:

- Big Box

- Franchise

- Private

When discussing items, the company must refer to each Item Group as follows:

- Fair Trade

- Free Range

- Grass Fed

- Heirloom

- Organic

Salesperson names that must be used are:

- SalespersonA

- SalespersonB

- SalespersonC

- SalespersonD

Region names that must be used are:

- North

- South

- East

- West

Commission

- The company must be able to track salesperson performance within certain regions to calculate commission.

- Each salesperson must be assigned only to a single region.

- This commission data is currently recorded inconsistently, resulting in incorrect combinations that require manual correction. The company must have some level of automation to manage this.

Issues

Issue 1

The accounting team needs an improved process for reconciling inventory to the general ledger.

- Posted transactions are changing financial reporting in periods that have been closed.

- Unexpected changes in inventory cost for previous months are causing costing inaccuracies.

- The system must restrict the adjustment of costs for closed months.

- The new policy will be to restrict all users to posting in the current month only, with the exception of a few employees from the accounting team.

- The calendar fiscal year for company must begin on June 1.

Issue 2

The accounting team uses a complex manual accrual process to determine the accounting impact of items received but not invoiced. The system must streamline the item accrual process.

Issue 3

The company often receives a higher quantity of produce items than what they order because vendors allow for spoilage or damage of produce in transit. The company does not want to allow over receipt on non-produce items.

Issue 4

The company has received comments from their auditors that invoices are not being properly compared to received inventory documents before they are posted. The company does not use warehouse management and always handles processes directly from the purchase order.

The company always has the following documents:

- purchase order from the procurement department

- receiving document from the warehouse

- electronic invoice from the vendor

You need to set up units of measure for an item to meet the requirements.

What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

13. You need to enforce restrictions for salespeople and regions to meet the requirements for Commission.

What should you do?

14. DRAG DROP

You need to configure the purchase order process to meet the auditor’s requirements.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

15. You need to configure the system to meet the requirements for sending invoices.

Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

16. You need to configure the system to meet the requirements for received items.

What should you do?

17. DRAG DROP

You need to configure the system to address the costing adjustment concerns.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

18. HOTSPOT

You need to create the process for salespeople.

What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

19. You need to configure the system for receiving produce from the vendors.

What should you do?

20. HOTSPOT

You need to configure purchase order discounting and history.

What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

21. HOTSPOT

You need to configure reporting.

What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

22. HOTSPOT

You need to set up a new fiscal year and restrict posting.

Which options should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

23. DRAG DROP

You need to advise the company on how to process existing sales orders.

Which three actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

24. Topic 3, Misc. Questions

A company uses Dynamics 365 Business Central.

The company wants to print financial statements by using a cloud-based printer.

You need to recommend the type of printer the customer should install.

Which type of printer should you recommend?

25. HOTSPOT

A company uses Dynamics 365 Business Central.

The company plans to configure a customer card based on the following requirements:

• Process payments through a bank account.

• Bill a different customer for invoices.

• Print invoices in a specific language. You need to configure the customer card.

Which components should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

26. A user reports that they cannot create or view sales quotes in Dynamics 365 Business Central.

You need to help the user create and view sales quotes.

From which three cards can the user perform the required activities? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

27. You are implementing Dynamics 365 Business Central for a company.

The company often invoices multiple shipments on one invoice.

You need to train the accounting staff how to process these sales invoices.

In which two ways should you train the staff to create invoices? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

28. You are implementing Dynamics 365 Business Central for a company.

The company needs to receive more items than they ordered from a vendor.

You need to configure over-receipt functionality on the items purchased.

In which two places should you configure the over-receipt functionality? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

29. HOTSPOT

You create a new item in Microsoft Dynamics 365 Business Central.

You need to configure item settings.

Which item settings should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

30. HOTSPOT

A company uses Dynamics 365 Business Central.

You need to ensure that the company can bulk edit data by using the Edit in Excel feature.

What should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

31. A company uses Dynamics 365 Business Central.

A customer requests that the company always use their preferred shipping provider for all sales orders.

You need to configure the system to meet this requirement.

What should you do?

32. DRAG DROP

A company uses Dynamics 365 Business Central. The company has two finance managers.

You need to configure approval workflow for purchase orders. Only one manager is required to approve a purchase order.

How should you complete the configuration? To answer, drag the pages to the correct requirements. Each page may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

33. HOTSPOT

You complete the sales invoicing process for a company.

You need to validate the setup.

Which setup should you check for each process? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

34. HOTSPOT

A company uses Dynamics 365 Business Central.

A vendor needs to use a default warehouse location and invoice a different vendor for a purchase order.

You need to configure the system to meet the requirements.

Which controls should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

35. A company uses Dynamics 365 Business Central.

A customer wants to sell items that are not normally counted in the company's warehouse.

You need to configure the system to meet this requirement.

What should you set up?

36. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are implementing Dynamics 365 Business Central for a company. The company provides subscription services to their customers. The subscription invoices are almost identical each month.

The company wants to set up recurring sales lines for subscription invoices.

You need to create systems for creating subscription invoices.

Solution: Create a sales quote for each customer. Add the sales lines to the quote. Then, use the Copy Document feature to create a new invoice.

Does the solution meet the goal?

37. DRAG DROP

A company uses Dynamics 365 Business Central

A maintenance manager buys weekly cleaning supplies from a local hardware store and would like to automate purchase order entries.

You need to configure the system to add a default general ledger (G/L) account to the hardware store purchase orders.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

38. DRAG DROP

You are implementing Dynamics 365 Business Central. The accounting manager of the company provides you with the chart of accounts.

You need to set up specific posting groups according to the chart of accounts.

Which setup should you use? To answer, drag the appropriate setup to the correct action. Each setup may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

39. A company purchases items by using cash. You register a vendor payment when you a post a purchase invoice for a cash vendor.

You are creating a new cash vendor.

You need to set up the vendor so that payments post automatically when you post a purchase invoice.

Which type of setup should you use?

40. DRAG DROP

You need to configure a new journal template.

What should you do? To answer, drag the appropriate fields to the correct requirements. Each field may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

41. A company is using Dynamics 365 Business Central. The finance manager creates a new general ledger (G/L) account. You need to configure the system to include the G/L account in the general journal reconciliation window.

What should you do?

42. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are implementing Dynamics 365 Business Central for a company. The company provides subscription services to their customers. The subscription invoices are almost identical each month.

The company wants to set up recurring sales lines for subscription invoices.

You need to create systems for creating subscription invoices.

Solution: Create a new recurring sales line. Open the relevant customers and attach the Recurring Sales Lines code to the customer. Then, run the Create Recurring Sales Invoices batch to create the invoices.

Does the solution meet the goal?

43. DRAG DROP

A company adds a user to Microsoft 365.

Existing user groups do not have the required permission sets for newly added users.

You need to assign a Dynamics 365 Business Central user group and permissions to the user and the company.

Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

44. You are implementing Dynamics 365 Business Central for a customer.

The customer wants to manually add many similar items.

You need to help the customer create copies of existing items.

Which three actions must be performed? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

45. DRAG DROP

You are a functional consultant working on purchase returns in Dynamics 365 Business Central.

A customer orders 100 pieces of an item from a vendor. After receiving them into inventory and posting the invoice, the customer determines that only 50 pieces are needed.

You create a purchase return order to return 50 pieces of the item. The vendor has authorized the return.

You need to apply the return to the original purchase.

Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

46. You are implementing Dynamics 365 Business Central. You create a role center page for all users.

Users must not be allowed to personalize the page.

You need to configure the system.

Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

47. You are implementing Dynamics 365 Business Central Online for a company. The company is migrating from a previous version of Business Central.

The company wants to migrate historical financial information from the previous fiscal year into the new database, including all analytical information.

You need to migrate data, including analytical information, by using a configuration package.

Which three steps should you use? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

48. A company has been using Dynamics 365 Business Central for many years.

A new accounting manager for the company reviews the chart of accounts. The manager wants to remove some general ledger accounts.

The Check G/L Account Usage field is selected in the General Ledger Setup.

You need to assist with the account deletions.

What is one requirement that enables deletion of a general ledger account?

49. DRAG DROP

You are implementing Dynamics 365 Business Central for a client.

You need to ensure that the user interface (UI) meets the client's requirements.

Which approach should you use? To answer, drag the appropriate approaches to the correct requirements. Each approach may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

50. DRAG DROP

You are setting up a new company for a customer.

The customer wants to understand the structure of the elements involved in inventory posting.

You need to describe the relationship between elements in a basic inventory setup.

What is the hierarchical order of the elements included in inventory posting beginning with the master data? To answer, move the appropriate three entities from the list of actions to the answer area and arrange them in the correct order.