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1. Topic 1, Bellows Sports

Case study

Overview

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background

Bellows Sports is the region’s newest, largest, and most complete sports complex. The company features baseball and soccer fields and two full-size hockey rinks. The complex provides coaching, recreational leagues, a pro shop, and state-of-the art customer and player amenities.

The company is organized into the following divisions:

- Baseball

- Hockey

- Soccer

Bellow Sports runs tournaments several times per year. Each tournament runs six weeks.

Current environment

Requirements

Bellow Sports tracks players and events in Microsoft Excel workbooks and uses email to communicate with players, partners, and prospective customers. The company uses a proprietary cloud-based accounting system.

The company relies on referrals from athletes for new business. Bellows uses a third-party marketing company to gather feedback and referrals from athletes. The third-party marketing company uploads a Microsoft Excel file containing lists of potential customers and players to the FTP site that Bellows Sports maintains.

Tournaments

Customer information is stored in the Accounts entity. Each tournament record must list the associated sales representative as the tournament owner. When team members create tournament records they must enter the start date for a tournament. The end date of the tournament must be automatically calculated.

Registration form

You must create a form to allow players to register for tournaments.

The registration form must meet the following requirements:

- Each division has tournaments that take place in specific locations. Users must be able to select the division for a tournament location.

- Information about upcoming tournaments must be pre-located into the registration form when the registration form loads.

- The form must include a custom button that sends an email confirmation to the player after the player registers.

- The button must not be visible until after the form is saved.

Security

The company identifies the following job roles:

You must grant users the minimum permissions required to perform their job tasks.

Data automation

- Customer name must be added to Dynamics 365 Finance automatically after it is entered.

- You must produce a report that details the number of registrations for a day and send the report as a PDF to the management team.

- You must implement mechanisms to handle all code-related errors.

- When a customer record is updated, the system must look up the account number for the customer in the accounting system.

- Referrals must be imported into the system as soon as they are available.

Issues

Apps

- The captions for the New and Save buttons do not render properly on the form.

- Interns can create apps but cannot interact with their own data.

Portal

The query for all registered users must return the data categorized by division. Queries must return only the Name and Sport fields. Queries return all fields.

The query is as follows:

Solution checker issues

You run solution checker and observe Plug-in or workflow activity errors in the following code sets:

Code

The following code runs when the registration form loads.

You must implement a mechanism to handle errors that occur in the code:

DRAG DROP

You need to select connectors for the app.

Which types of connectors should you use? To answer, drag the appropriate connectors to the correct requirements. Each connector may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

2. You need to determine the primary cause of the issue reported by interns when they use the app.

What is the primary cause?

3. You need to handle errors in UpdateRecord.js.

Which code segment should you add at line UR06?

4. DRAG DROP

You need to address the user interface issues.

What should you do? To answer, drag the appropriate actions to the correct issues. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

5. You need to add the script for the registration form event handling.

Which code segment should you use?

6. DRAG DROP

You need to assign security roles to groups of users.

Which security roles should you use? To answer, drag the appropriate security types to the correct roles. Each security type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

7. HOTSPOT

You need to select data types for required fields.

Which data types should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

8. You need to configure the system to support automation for referrals.

What are two possible ways to achieve the goal? Each correct selection presents a complete solution. NOTE: Each correct selection is worth one point.

9. DRAG DROP

You need to determine how to implement rules for players who register for a soccer tournament.

Which business rule actions should you use? To answer, drag the appropriate business rule actions to the correct fields. Each business rule action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

10. You need to add the script to populate event data on the form.

Which code segment should you use?

11. HOTSPOT

You need to correct the portal query issues.

Which code should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

12. Topic 2, Adventure Works

Case study

Overview

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background

Current environment

Adventure Works Cycles wants to replace their paper-based bicycle manufacturing business with an efficient paperless solution. The company has one manufacturing plant in Seattle that produces bicycle parts, assembles bicycles, and distributes finished bicycles to the Pacific Northwest.

Adventure Works Cycles has a retail location that performs bicycle repair and warranty repair work. The company has six maintenance vans that repair bicycles at various events and residences.

Adventure Works Cycles recently deployed Dynamics 365 Finance and Dynamics 365 Manufacturing in a Microsoft-hosted environment for financials and manufacturing. The company plans to leverage the Microsoft Power Platform to migrate all of their distribution and retail workloads to Dynamics 365 Unified Operations.

The customer uses Dynamics 365 Sales. Dynamics 365 Customer Service and Dynamics 365 Field Service.

Retail store information

✑ Adventure Works Cycle has one legal entity, four warehouses, and six field service technicians.

✑ Warehouse counting is performed manually by using a counting journal. All warehouse boxes and items are barcoded.

✑ The Adventure Works Cycles retail location performs bicycle inspections and performance tune-ups.

✑ Technicians use paper forms to document the bicycle inspection performed before a tune-up and any additional work performed on the bicycle.

✑ Adventure Works Cycles uses a Power Apps app for local bike fairs to attract new customers.

✑ A canvas app is being developed to capture customer information when customers check in at the retail location. The app has the following features:

Technology

Requirements

✑ A plug-in for Dynamics 365 Sales automatically calculated the total billed time from all activities on a particular customer account, including sales representative visits, phone calls, email correspondence, and repair time compared with hours spent.

✑ A shipping API displays shipping rates and tracking information on sales orders. The contract allows for 3,000 calls per month.

✑ Ecommerce orders are processed in batch daily by using a manual import of sales orders in Dynamics 365 Finance.

✑ Microsoft Teams is used for all collaboration.

✑ All testing and problem diagnostics are performed in a copy of the production environment.

✑ Customer satisfaction surveys are recorded with Microsoft Forms Pro. Survey replies from customers are sent to a generic mailbox.

Automation

✑ A text message must be automatically sent to a customer to confirm an appointment and to notify when a technician is on route that includes their location.

✑ Ecommerce sales orders must be integrated into Dynamics 365 Finance and then exported to Azure every night.

✑ A text alert must be sent to employees scheduled to assist in the repair area of the retail store if the number of repair check-ins exceeds eight.

✑ Submitted customer surveys must generate an email to the correct department. Approval and follow-up must occur within a week.

Reporting

✑ The warehouse manager’s dashboard must contain warehouse counting variance information.

✑ A warehouse manager needs to quickly view warehouse KPIs by using a mobile device.

✑ Power BI must be used for reporting across the organization.

User experience

✑ Warehouse counting must be performed by using a mobile app that scans barcodes on boxes.

✑ All customer repairs must be tracked in the system no matter where they occur.

✑ Qualified leads must be collected from local bike fairs.

Issues

✑ Warehouse counting must be performed by using a mobile app that scans barcodes on boxes.

✑ All customer repairs must be tracked in the system no matter where they occur.

✑ Qualified leads must be collected from local bike fairs.

Internal

✑ User1 reports receives an intermittent plug-in error when viewing the total bill customer time.

✑ User2 reports that Azure consumption for API calls has increased significantly to 100 calls per minute in the last month.

✑ User2 reports that sales orders have increased.

✑ User5 receives the error message: ‘Endpoint unavailable’ during a test of the technician dispatch ISV solution.

✑ The parts department manager who is the approver for the department is currently on sabbatical.

External

✑ CustomerB reports that the check-in app returned only one search result for their last name, which is not the correct name.

✑ Nine customers arrive in the repair area of the retail store, but no texts were sent to scheduled employees.

✑ Customers report that the response time from the information email listed on the Adventure Works Cycles website is greater than five days.

✑ CustomerC requested additional information from the parts department through the customer survey and has not received a response one week later.

You need to improve warehouse counting efficiency.

What should you create?

13. You need to replace the bicycle inspection forms.

Which two solutions should you use? Each answer presents part of the solution. NOTE: Each correct selection is worth one point.

14. You need to resolve CustomerB’s issues with the check-in application.

Which two options can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

15. You need to identify the execution mode that is being used for the ISV solution reported by User5.

Which type of execution mode is in use?

16. You need to modify Microsoft flow to resolve CustornerCs issue.

What should you do?

17. You need to reduce response time for the information email on the website.

What should you create?

18. You need to ensure that Adventure Works Cycle can track information from visitors to bike fairs.

What should you create?

19. HOTSPOT

You need to select the visualization component.

What should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

20. DRAG DROP

You need to resolve the performance issue with the Total Billed customer plug-in.

In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

21. You need to reduce response time for the information email on the website.

What should you create?

22. DRAG DROP

You need to identify why employees are not receiving notification that nine customers are checked in and waiting in the repair area.

Which components should you test for each step? To answer, drag the appropriate components to the correct steps. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

23. You need to improve the efficiency of counting warehouse inventory.

What should you create?

24. HOTSPOT

You need to select visualization components.

What should you use? To answer, select the appropriate options from the answer area. NOTE: Each correct selection is worth one point.

25. You need to modify the Power Automate flow to resolve CustomerC’s issue.

What should you do?

26. DRAG DROP

You need to recommend solutions to meet the e-commerce automation requirements.

Which platform tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

27. You need to ensure that Adventure Works Cycles can track information from visitors to bike fairs.

What should you create?

28. You need to reduce the number of Azure consumption API calls for User2.

Which markup segment should you use?

A)

B)

C)

D)

29. Topic 3, Contoso Pharmaceuticals

Case study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background

Contoso Pharmaceuticals manufactures and sells drugs to retail and wholesale pharmacies, hospitals, and research facilities.

The company plans to implement Dynamics 365 Sales and Dynamics 365 Finance.

Current environment

✑ Contoso maintains a Microsoft Excel workbook that lists all drugs they supply.

✑ Pharmacies submit order requests through email.

✑ All information at customer locations is handwritten by customer representatives.

✑ Contoso uses Cerner, which is a medical industry application that uses a proprietary database.

✑ Some accounts are referrals from other pharmacies.

✑ Every pharmacy has its own Dynamics 365 Sales instance.

Requirements

General

Contoso wants to ensure that there is minimal custom code and custom connectors in the system.

Accounts

✑ Ensure that the names of the pharmacies are synced between the accounting and the customer management systems.

✑ Account numbers should be entered automatically into the pharmaceutical system that is in a Cerner database and kept in sync.

✑ When the account is entered into the system, extra fields must appear if the referral customer box is selected. If the box is not selected, the extra fields must not appear.

✑ A trigger must be created that changes the Priority field to 1 in the Account record 10 days after an Account record is created.

✑ A field named Priority_Trigger must be created to trigger the Priority field.

✑ A field named Facility type field must be added in order to select whether a

customer is a retail pharmacy, wholesale pharmacy, research facility, or hospital.

Users

✑ UserA must be able to create and publish Power Apps apps.

✑ UserB must be the owner of all the systems and be able to provide permissions and create all new environments.

✑ UserC must be able to create apps connected to the systems and update the security roles and entities.

✑ Pharmacy representatives must only be able to run the apps and access their own records.

✑ Access to the accounting Power Apps app must be restricted to accounting team members.

✑ End users must have minimum access to the required systems.

✑ Only supervisors must be able to view phone numbers in the Accounts form.

✑ Developers must be able to create new apps for all users.

✑ Sales users must only have access to their own records.

Reporting

Pharmacy orders must be displayed in four graphs as follows:

✑ Annual revenue over $100,000

✑ Annual revenues under $100,000

✑ Research facilities

✑ Hospitals

The graphs must be interactive, and users must be able to drill down on any dimension.

Customizations

✑ Ensure that notifications are sent to the sales team when a lead is added by using Slack.

✑ Ensure that leads have a review stage added to the sales process.

✑ Doctors must be manually added to a custom entity named Doctor if the doctor is not listed.

✑ Refill dates for customer prescriptions should be automatically determined and a notification should be sent to the customer.

✑ Fields for the doctor’s name and phone number must be displayed in the customer record.

✑ The doctor entered on the customer’s record must be validated against doctors that exist in the system.

✑ The new solution will be sold to other pharmacies for use. The application must not allow changes to be made.

✑ The solution must be error free so that when it is installed in other environments it does not cause issues.

✑ A custom mobile app must be created to allow salespeople to add or search by pharmacy name.

✑ Pharmacy records must be uniquely identified by pharmacy name, address, contact name, and phone number.

✑ When a pharmacy is added by using the mobile app, the phone number must be validated to be all digits.

HOTSPOT

You need to configure the fields with the appropriate type.

Which type should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

30. You need to ensure that users can create the required charts.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

31. DRAG DROP

You need to select a process to create each function.

Which process should you use? To answer, drag the appropriate processes to the correct functions. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

32. You need to create the model-driven app for referral.

Which function should you add?

33. You need to create an application to deploy to other pharmacies.

What should you do?

34. You need to configure that the mobile app meets the requirements for phone entries.

Which expression should you use?

35. You need to configure the trigger for account records.

Which expression should you use?

36. DRAG DROP

You need to assign the minimum environment security role to the appropriate users.

Which security roles should you use? To answer, drag the appropriate security roles to the correct users. Each security role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

37. DRAG DROP

You need to select a process to create each function.

Which process should you use? To answer, drag the appropriate processes to the correct functions. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

38. DRAG DROP

You need to assign the minimum environmental security role to the appropriate users.

Which security roles should you use? To answer, drag the appropriate security roles to the correct users. Each security role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

39. You need to create an application to deploy to other pharmacies.

What should you do?

40. DRAG DROP

You need to set up security to meet the requirements.

How should you configure security? To answer, drag the appropriate security mechanisms to the correct users. Each security mechanism may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

41. You need to configure the trigger for the priority field in the Account entity.

Which expression should you use?

42. You need to create the model driven app for accounts designated as referrals.

What should you add to the app?

43. You need to create the customer mobile app.

Which type of function expression should you use?

44. HOTSPOT

You need to synchronize pharmacy names and ensure that Dynamics 365 Sales data propagates correctly to the Cerner system.

What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

45. Topic 4, Proseware, Inc

Background

Proseware, Inc. is an industry leading software company with several thousand employees. The company has had some trouble recruiting talented employees. Top-level candidates interview with the company but go on to work for competitors.

Feedback from candidates show that some offers were not accepted because the interview scheduling process was unpleasant. The company does not have a system to keep track of the candidates that were not selected.

Current environment

The recruiting process starts when an individual applies for a position on the company website. The individual may have found the position on their own, they may have been officially referred by an employee, or in some cases were contacted directly by a hiring manager and encouraged to apply. Recruiters schedule an interview with a hiring manager and interviews with two senior team members. Each interview results in feedback about the candidate and a recommendation whether to hire or not.

The recruiting team manages all information by using a model-driven application.

The company has the following Microsoft Dataverse tables and columns:

• JobPosting

o Hiring Manager - lookup to SystemUser

o Recruiter Assigned - lookup to SystemUser

• Contact (Job Applicant) o Contact identifier

o First name o Last name

o Time-Zone Offset

o Person of Interest - Yes/No (default)

• Application proapplication

o Contact identifier, Contact - lookup to Contact o Job Posting - lookup to JobPosting

o pro_recruiterassignedid

• Interview

o Application - lookup to Application o Job Posting - lookup to JobPosting o Recommend - Choice (Yes (0), No (1), and null (default) are the available values) o Person of Interest - Yes/No, No is the de'aul: value

• Referral

o Contact - lookup to Contact o Referrer - lookup to SystemUser o Job Posting - lookup to JobPosting

• SystemUser

o Manger - lookup to SystemUser o Time-Zone Offset

• Recruiter

o Recruiter identifier o Recruiter name

Applications

There may be multiple applications associated with each job posting. Applications are linked to an employee record if an employee referred the applicant for a position. The same individual can be an applicant for multiple job postings.

Interviews

Each interview is performed by an employee and is related to a single application.

The interview scheduling process may force potential candidates to accept interviews at unusual times with the senior team members due to time-zone differences.

Interview scheduling

The system must provide recruiters with a list of team members and their time-zone information.

You must create a Microsoft Power Apps Component Framework (PCF) control for the Job Application form to display a list of senior team members who report directly to a hiring manager.

• The control must display the current time in each team members local time.

• The control must be bound so that it minimizes the amount of code that must be written.

• You must display the list of team members and sort the list to show team members who reside in time zones closest to the applicant's time zone first.

You must develop a second PCF control that displays the time-zone name and current time on the Job Application form. You must display the data in the candidate's local time.

Historical information tracking

You must create a process to identify individuals as a person of interest that the company should consider hiring. You must assign each individual a score based on their past interactions.

• You must be able to determine the following information about a candidate:

o The number of interviews in the past two years and whether team members provided recommendations

o The number of hiring manager referrals and employee referrals in the past two years

o Whether the individual has any of the 12 designations or certifications that the company considers significant

• Only a single referral can be made per job application. The system must be able to support multiple referrals for a candidate.

• The system must track referrals even if an application is not completed.

Historical information scoring

The automated process must run weekly to assess all candidates. The process must also run automatically when historical information is updated. You must be able to perform scoring by selecting a command button on the contact form.

• This new command button must only be visible to employees who belong to a security role assigned named Recruiter. The command button must not be visible to anyone unless the contact form is in Update mode.

• A person of interest is defined as having a score of 15 or more based on the following historical information criteria:

o Each interview with a recommendation adds two to the score.

o Each interview without a recommendation subtracts two from the score.

o Each employee or manager referral adds one to the score.

o Each designation or certification adds one to the score.

• All scoring elements must be recalculated when changes occur. You must assign the score to the Person of Interest field.

• Values representing totals or scores must be stored in their own numeric fields.

• Plug-ins must be used to keep the Person of Interest field on active interview records associated with the Contact.

• Plug-ins registered on the update of the Person of Interest field must send an email notification when the candidate named in the email is a person of interest. Recruiters must receive the message when the field is updated on the Contact record.

• Interviewers must get an email notification when the Person of Interest field on the interview record is successfully updated.

Design guidelines

The following design guidelines must be followed:

• Schema changes must be made using the method requiring the least amount of storage to meet the requirement.

• Out-of-the-box functionality must be used when possible.

• Any code required to calculate scores must be able to be run from a single point.

• Email notifications need to be kept to a minimum.

Issues

• Recruiters report that the command button to score a candidate is not working. You debug the code and observe that the context input parameter is null.

• The system does not support associating designations and certifications with candidates.

• The value for the field used by the PCF control to display local time is saved to Microsoft Dataverse each time an active application record is opened.

• Interviewers report that they do not receive email notifications when interview records are created for an existing person of interest.

HOTSPOT

You need to implement ribbon display rules to control availability for the scoring command button.

Which rule types should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

46. You need to resolve the issue with the new command button.

What should you do?

47. You need to prevent the field used by the PCF control from updating the record.

What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

48. You need to determine the cause for the issue reported by the interviewers.

What is the root cause of the issue?

49. You need to configure the PCF control to display team members for interview scheduling.

Which two inputs should you use? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

50. HOTSPOT

You develop the following code for the plug-in that sends email notifications to recruiters.

For each of the following statements, select Yes f the statement is true. Otherwise, select No NOTE: Each correct select in worth one point.

51. HOTSPOT

You create the following Fetch XML query to determine the number of interviews where there are no recommendations for an applicant.

For each of the following statements, select yes if the statements is true, Otherwise select No. NOTE: Each correct selectin is worth one pint.

52. Topic 5, Northwind Traders

Case study

Background

Northwind Traders uses Microsoft Dynamics 365 Sales to manage its sales process. To better understand its customers, Northwind Traders invests in a team of researchers who gather data from multiple sources. The company stores the data it collects in a Microsoft Azure SQL Database. The company plans to use the data to enrich account records and make the sales team more effective.

Environment

• The company has three Microsoft Power Platform environments with Dynamics 365 Sales installed. The environments are named development, test, and production.

• Each environment has an application user that can be used for integrations.

• The company must use solutions to perform all customization and configuration deployment.

Data

• Researchers are responsible for creating account records.

• Researchers have permissions on the Account table to create records, read all records, and update records they own.

• A synchronous plug-in runs when an account record is created and could reassign the record to a different user.

• Users must access data as themselves to enforce security and audit changes.

• A column named new_dataid is added to the Account table. The column uniquely identifies which data it should receive.

• Researchers have researched only the top 20 percent of account records.

Web API

• The company creates an Azure Function to run a RESTful .NET Web API.

o Data can be retrieved by placing a GET request to the URL https://dataservice-tENVIRONMENTNAIvlEl.azurewebsites.net/enrich/IDATAID].

■ [ENVIRONMENTNAME] is the name of the Microsoft Power Platform environment that requests the data.

■ [DATAID] is the new.dataid column in the Account table.

o The Web API response will return a 200 response plus data if the Datald is found. Otherwise, a 404 response is returned.

• Developers plan to create a custom connector from the Web API to make it accessible from Microsoft Power Platform.

Custom connector

• The Web API definition used to create The custom connector must be generated based on a low-code technology.

• The URL used by the custom connector must incorporate the current environment name without hardcoding values.

• Errors generated by the custom connector must not cause downstream processes to fail.

• Text descriptions and field placeholder text that describe the use of the custom connector must appear for non-developers.

Process

• All account records must be updated with data from the Web API once automatically.

• Only account records that contain a Datald should be updated by the Web API.

• Researchers must create Power Automate flows to specify data analysis priority.

• The researchers require a process that repurposes a set of identical steps of parameterized Microsoft Dataverse queries from a Power Automate flow for use in other flows that have different parameters. The researchers want to avoid recreating the steps manually each time they create a flow to save time and avoid errors.

Issues

• A tester attempts to connect to the production instance of the Web API with a Datald that should return data. The tester receives an error stating that the remote name could not be resolved.

• A missing component causes an error to occur when importing the solution that contains the Power Automate flow to update account records in a test environment.

You need to ensure data returned from the Web API corresponds to the correct environment

What should you use?

53. DRAG DROP

You need to configure the custom connector to incorporate the environment name and Datald in the Web API URL

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

54. HOTSPOT

You need to configure the Web API and create the custom connector.

Which action should you perform for each step? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

55. You need to choose a technology to access the Web API.

Which technology should you select?

56. DRAG DROP

You need to configure a Power Automate flow to update account records by using the response from the Web API.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

57. You need to configure the row filter on the Dataverse trigger.

Which filter should you use?

58. HOTSPOT

You need to configure a Dataverse trigger and action in a Power Automate flow so researchers can update account records with data from the Web API even if they do not have edit privileges on the record.

What should you configure for each trigger and action requirement? To answer select the appropriate options in the answer area. NOTE: Each correct selection is worth one point

59. You need to determine which component to add to the solution to resolve the account records import error.

Which component should you add?

60. HOTSPOT

You need to configure security for the Azure Function and custom connector.

Which security tool should you configure for each item? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

61. You need to determine the cause of the 404 error when connecting to the production instance of the Web API.

What do you identify?

62. DRAG DROP

You need to implement a reusable solution to encapsulate the parameterized Dataverse queries.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

63. Topic 6, City Power & Light

Background

City Power & Light is an energy and utilities company that has offices in Europe. The company subsidizes home improvements for domestic customers, to improve energy efficiency and to meet environmental commitments. The company also distributes and generates electricity for domestic and commercial customers. The company has 2,000 employees in multiple offices and in work-from-home locations.

City Power & Light uses a team of schedulers, assessors, field engineers, and customer support agents for home improvements in a program named Get Energy Fit.

Current Environment

Get Energy Fit Program

City Power & Light uses the following to manage the Get Energy Fit program:

• The company uses a Microsoft Excel spreadsheet named Planning Hub on Microsoft SharePoint Online to store information about customer appointments, customer details, and customer eligibility in the program.

• The company records sensitive customer information that includes the document identification numbers and the customer's financial information.

• The company uses an assessor to verify customer eligibility in the program and to perform a suitability assessment. The assessor completes the suitability assessment by using a paper and clipboard at the customer property and enters the data to tte Planning Hub after the assessment is

completed. The assessor also uploads * photographs to an on-premises document library. The assessor completes the eligibility assessment by using an application written in React.

• Schedulers use Microsoft Outlook to schedule engineers and assessors for home improvement appointments. About 200 appointments are scheduled daily.

• Employees for the company submit funding claims on behalf of the customer by uploading evidence and compliance checks information to an application named the Claim Submission Portal.

Technical Environment

• Schedulers use Windows 11 desktop and laptop computers with the latest version of Microsoft Edge.

• Assessors use iOS and Android tablet devices.

• The Claim Submission Portal uses REST-based APIs for all operations and a dedicated testing environment. Authentication to the API is provided by using the following example header key and value pair

o Authentication: 2C8D41431415E429C7FC7A74D8315

• The company uses Microsoft Azure for hosting multiple applications.

Requirements

Overview

City Power & Light plans to implement Microsoft Power Platform to improve the customer experience and increase delivery for the Get Energy Fit program.

Business Requirements

• Only team leaders and senior managers should have access to read personally identifiable information (Pll).

• All development changes must be tested in a separate environment.

• The company requires out-of-the-box solutions, when possible.

• Sensitive credentials, such as user passwords and API secrets, must be stored securely.

• The Claim Submission Portal must allow citizen developers to create automated solutions.

• Customer and appointment information must be accessible to all applications.

Planning Hub Application

The company is planning to replace the Planning Hub spreadsheet with a new application.

The new application has the following requirements:

• The application must support a component design that provides rapid changes requested by the schedulers.

• The data model for the application must capture the following information:

• The application must support a component design that provides rapid changes requested by the schedulers.

• The data model for the application must capture the following information;

o Information about customers such as name, address, and other PH.

o The data and time for an assessor's or engineer's appointment. Schedulers must be able to view all appointments without filters,

o Records the details of the home improvements installed for the customer,

o Contains all the information and evidence for submission to the Claim Submission Portal.

• After an assessor uploads the funding application and all evidence after a home improvement has been complete, the company requires that the status of the application is set to Submit and should run the following:

o Retrieve the details about the customer and the improvement installed,

o Send an approval to a senior manager to review and approve in Microsoft Teams. o Upload the information to the API endpoint.

o if the upload fails to complete, it should retry after a delay of 30 seconds up to three times. If an error occurs after three times, the application should send an email notification to the application support team.

o Must record the status on the funding application.

Suitability Assessment Tool

The company plans to implement a new application named the Suitability Assessment Tool for the assessors.

The new application has the following requirements:

• Must integrate with Microsoft Power Platform.

• Assessors must be able to complete the eligibility assessment by using the Suitability Assessment Tool. The assessors must be able to upload photographs to the on-premises file share.

• Must be developed by using modular components that can be used by other applications.

• Must be optimized for use on tablet devices.

• All changes to the application must be completed in the Suitability Assessment Tool solution.

Reporting

The company has the following requirements for a reporting solution:

• The data source for the reporting solution must support incremental refreshes.

• The solution must report accurate data if an error occurs.

DRAG DROP

You need to design the Planning Hub data model.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

64. DRAG DROP

You need to build the automation for the Planning Hub application.

Which connector should you use? To answer, move the appropriate connectors to the correct requirements. You may use each connector once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

65. You need to implement the Suitability Assessment Tool.

What should you use?

66. HOTSPOT

You need to deploy the changes and resolve the issue with the Planning Hub application.

What should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

67. You need to create the eligibility assessment app.

Which command should you run?

68. HOTSPOT

You need to resolve the issues with the appointment data.

What should you change on the view? To answer, select the appropriate interface components in the answer area. NOTE: Each correct selection is worth one point.

69. You need to resolve the issue with the eligibility assessment tool.

Which two commands should you run? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

70. DRAG DROP

You need to configure a custom connector for the claim submission portal API.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

71. You need to resolve the funding application issue.

Which component should you use?

72. You need to identify the Azure service to use for the Planning Hub application.

Which service should you use?

73. Topic 7, Misc. Questions

You are building a custom application in Azure to process resumes for the HR department.

The app must monitor submissions of resumes.

You need to parse the resumes and save contact and skills information into the Common Data Service.

Which mechanism should you use?

74. A company manages capital equipment for an electric utility company. The company has a SQL Server database that contains maintenance records for the equipment.

Technicians who service the equipment use the Dynamics 365 Field Service mobile app on tablet devices to view scheduled assignments. Technicians use a canvas app to display the maintenance history for each piece of equipment and update the history.

Managers use a Power BI dashboard that displays Dynamics 365 Field Service and real-time maintenance data.

Due to increasing demand, managers must be able to work in the field as technicians.

You need to design a solution that allows the managers to work from one single screen.

What should you do?

75. HOTSPOT

You work for a staffing company that helps employees fill temporary jobs. Available temporary jobs are categorized and listed on a secure area of the company’s website.

The company wants to eliminate manual work that relates to job and candidate management. The company plans to invite employers with available jobs and job candidates to view jobs by sending personalized invitations.

The company identifies the following requirements:

✑ Human resources team members from the staffing company must be able to access the jobs listing and post available positions.

✑ Employers seeking temporary employees must also be able to access the jobs listing and post available positions.

✑ Approved job candidates must be notified about new positions for which they are qualified.

✑ Approved job candidate must have an option to accept a job assignment directly from a notification.

You need to perform a gap analysis against the features and capabilities of the Power Platform.

Which features should you implement? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

76. HOTSPOT

You are synchronizing company data from a SQL Server-based .NET application into a Common Data Service (CDS) environment.

The data is entered in both the SQL Server and CDS systems.

You have a program that includes the following code:

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

77. DRAG DROP

A company is creating a new system based on the Common Data Service (CDS).

You need to select the CDS features that meet the company’s requirements.

Which features should you select? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may needs to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

78. DRAG DROP

A company implements Dynamics 365 Sales.

Only sales managers must be able to perform the approval to move high value sales on in the opportunity qualification process. A new field must be created to capture the approval.

You need to create and secure the new field.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

79. HOTSPOT

A company delivers packages to businesses and consumers. A custom entity named Package captures the package details.

You need to add the following sets of fields to the entity and leverage the built-in operations of the platform:

✑ A set of fields to represent the package length, width, depth, and weight. The maximum value for any dimension is 100 centimeters.

✑ A set of fields for time-sensitive attributes to calculate the efficiency of a delivery based on when the delivery is entered in the system and the existing custom fields: Pickup time and Delivery time.

Which constructs should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

80. A financial services company uses the Common Data Service (CDS) to develop solutions. The company uses development and production instances.

You need to move solutions from the development instance to the production instance.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

81. HOTSPOT

A company uses SharePoint for its intranet and other functions. The company has also implemented model-driven apps.

SharePoint users must be able to create contact records in the Common Data Service (CDS), without having to navigate to the model-driven apps.

You need to create a link in SharePoint to open the CDS contact from displaying data from SharePoint.

How should you complete the URL? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

82. A company uses a model-driven app to record details of laboratory test.

You are asked to create a custom component that makes it easier to capture multiple values from lab test results on mobile devices.

You need to create the interface for the dataset in case the mobile devices lose connection to the network.

Which method should you use?

83. A bank uses a Common Data Service solution to manage clients.

Bank representatives perform client credit checks while the client is present. Credit checks may take up to five minutes to complete.

Bank policy dictates that the bank representative’s app must stay blocked until credit checks are complete.

You need to display a model-driven app while credit checks run to ask the bank representative and client to wait for the credit check to complete.

Which function should you use?

84. DRAG DROP

You are creating a model-driven app.

Users need to see only the entities in the app navigation that are relevant to their role and their method of accessing the app.

You need to restrict entities on the sub-areas in the SiteMap.

Which properties should you use? To answer, drag the appropriate properties to the correct requirements. Each property may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

85. HOTSPOT

You are troubleshooting Power Apps solutions.

You need to determine the cause for the identified issues.

What is the root cause for each issue? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

86. You create a Power Apps app that integrates with Dynamics 365 Customer Service.

You update the app and run solution checker on the original solution. You receive an error stating solution checker cannot export the solution.

You need to determine the primary cause for the issue.

What is the primary cause?

87. HOTSPOT

You are creating a model-driven app to track the time that employees spend on individual projects.

You need to configure the app according to the company’s requirements.

Which components should you configure? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

88. You fix a bug in the code of your application, which is currently on version 10.0.2.1.

You need to publish an updated version of the solution.

Which version identifier should you use?

89. HOTSPOT

Fabrikam, Inc, has two divisions as shown in the Business Unit exhibit. (Click the Business Unit tab.)

✑ Fabrikam Residences rents units short term to clients.

✑ Fabrikam Property Management deals with the maintenance of the units and manages the contractors who perform the maintenance.

✑ Clients and contractors are both stored in the Contact entity.

The manager of the Property Management business unit is a member of a Fabrikam business unit, which has the root security role as shown in the Security Role exhibit. (Click the Security Role tab.)

The manager cannot see the contact record shown in the Contact exhibit. (Click the Contact tab.)

You need to ensure that the manager can view contact records owned by someone in the Residences business unit.

For each of the following statements, select Yes if the statement achieves the goal. Otherwise, select No.

90. HOTSPOT

A company has a development environment and a production environment. The production environment has several third-party managed and unmanaged solutions that made changes to the Contact main form.

You create a new solution in the development environment. You add the Contact entity and the Contact main form to the solution. You create a custom field on the Contact entity.

What happens when you perform these actions and import the solution into the production environment? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

91. An organization uses Dynamics 365 Sales. The organization has accounting and customer service departments.

You must restrict users in customer service from being able to change the value of the balance field on the Contact records. The accounting team must be the only team able to edit this field. You need to create the appropriate solution without any customizations.

What should you do first?

92. HOTSPOT

You are developing a model-driven app for the purchasing department of an organization. You provision a new test environment and a security role. You select users to test the apps and assign the users to a security group named TestSG.

If the tests succeed, a manager will perform additional testing in the production environment and then publish the app for the organization’s purchasing department.

You need to ensure that the test and production environments are configured correctly.

What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

93. A travel company plans to track the address of places their clients visit in an entity named Destination. Client information is captured as contact records. Client records include links to the places that clients visit.

The company must be able to link multiple rating records to the new address record.

You find a custom Rating entity that is incomplete.

You need to expand the Rating entity to include contact, address, and rating information in one place.

Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

94. HOTSPOT

A company uses Dynamics 365 Sales and the Microsoft Online Services portal.

The multi-select OptionSet field data type is not supported in the portal.

You need to copy the selected field value to the text field.

How should you configure the Organization service request? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

95. You have a Common Data Service entity and a model-driven app. The model-driven app integrates with an external system.

You plan to run business logic each time the model-driven app creates a record. Running business logic must not negatively affect model-driven app users. You need to implement the business logic.

What should you use?

96. HOTSPOT

A company is preparing to go live with their Dynamics 365Sales solution, but first they need to migrate data from a legacy system. The company is migrating accounts in batches of 1,000.

When the data is saved to Dynamics 365 Sales, the IDs for the new accounts must be output to a log file.

You have the following code:

For each of the following statements, select Yes if the statement is true. Otherwise, select No.


 

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