Newest APICS CTSC Dumps (V9.02) – Help You Prepare for Your Certified in Transformation for Supply Chain (CTSC) Certification Exam

1. A manufacturing company has identified a bottleneck in the production process that is affecting product quality and customer satisfaction.

Which of the following total quality management (TQM) principles would be most relevant to address this issue?

2. Designing the supply chain to enable the overall business strategy can also mean:

3. Which of the following trends is a driver for change in agile operations execution?

4. One main goal of pursuing a digital supply chain transformation is:

5. Which of the following formulas is utilized to calculate perfect order fulfillment?

6. Which of the following roles does a change agent involved in supply chain transformation most likely play?

7. Why is over-processing considered a type of waste in lean manufacturing?

8. Which type of scorecard gap analysis is used to calculate the competitive gap by subtracting the actual performance from the parity or competitive benchmark?

9. What is the last phase of the transformation project?

10. In addition to creating an internal and external profile of the organization, which of the following items is needed to define the scope of the supply chain transformation project?

11. The first step in performing a root cause analysis using the SCOR model involves:

12. What is the most important driver to determine a metrics tracking cycle?

13. Which of the following characteristics best describes a competitive supply chain?

14. Implementing electronic data interchange (EDI) can provide benefit in establishing business relationships with suppliers by:

15. Where are Transform and Return costs often captured in the supply chain, respectively?

16. When sharing performance metrics with customers, management needs to:

17. The main objective of the ASCM Digital Capabilities Model (DCM) is to:

18. What is the definition of an order line in the context of perfect order fulfillment?

19. Which of the following metrics is the most appropriate to use in order to measure the total end-to-end supply chain cost in fulfilling an order?

20. A company looking to enter the airline industry has determined that the threat of new entrants is low and the bargaining power of suppliers and buyers is high. There is a highly competitive landscape with numerous substitutions available.

What tool has the company used for its industry analysis?

21. A company with a global presence is expanding its operations in emerging markets.

Given the scale of operations, which of the following organizational competencies can best help it manage risks and respond to disruptions?

22. Creating a diagram of the workflow of a production or service that includes standardized symbols, inputs, and outputs is called:

23. The key outputs of analyzing performance within the SCOR framework are:

24. A company is developing a supply chain strategy that is more focused on creating value.

Based on this approach, which of the following steps is the most important for this company to take?

25. The most effective way to communicate the specifics of a planned supply chain transformation includes which of the following activities?

26. Which of the following collaboration mechanisms involves the establishment of long-term relationships with partners to improve the overall efficiency and effectiveness of the supply chain?

27. A firm creating a digital supply chain transformation team wants to ensure the data feeds to be used are of high quality and free of errors.

Which key role within the transformation team should be responsible for the quality and accuracy of the data feeds?

28. Creating a replica of a real process, product, or service in order to create a virtual representation is called a digital:

29. An organization studying its strategic environment for establishing the scope of its supply chain transformation project must first create a:

30. The most prominent characteristic of a digital supply chain is:

31. A firm sells its products to retailers who then sell these products to customers. The firm wishes to obtain retail sales data for these products in near real time to improve its demand planning.

Which of the following actions should the firm undertake first?

32. Which of the following roles is generally defined as a sponsor of an improvement effort?

33. The two approaches for applying selected supply chain processes across the organization, and determining the degree to which processes are consistent across the businesses, product lines, and geographic locations are:

34. In a gap analysis, one of the most frequently used approaches in measuring operating income is:

35. A company implements a new enterprise resource planning (ERP) system in 5 different regions globally. During ERP deployment, the company realizes that one region structures the product hierarchy significantly differently than the other four regions.

What step did this company omit in transforming management?

36. What is an acceptable quality level (AQL) in the context of sampling inspection?

37. As an organization transforms its processes to be more sustainable, it should evaluate its practices in which three major categories?

38. When designing a new demand-driven supply chain, at what point should available technologies be evaluated?

39. The SCOR level 1 metrics for the performance attribute of Cost are:

40. Which of the following entry criteria must be met before initiating a supply chain transformation

project?

41. During the digital transformation planning process, a company distributed surveys and found that customers wanted a more detailed order status process. The company added online status information capability to their website and sent a customer satisfaction survey to customers after they received the product. This addition helped increase their customer base and repeat business.

This is an example of the successful use of:

42. In new product development, which concurrent engineering technique helps ensure efficient production process to meet customer requirements?

43. What is the purpose of using value at risk (VAR) in supply chain risk management?

44. Which organizational structure would be most appropriate for a small start-up company?

45. A customer is purchasing a new cell phone, and the sales representative convinces the customer to buy a case to protect the phone.

The customer representative has engaged in:

46. Which of the following tools offers visualization to understand how effective processes are operating within the strategic plan by providing end-to-end supply chain transparency beyond conventional accounting measures?

47. On which type of waste does just-in-time (JIT) manufacturing have the largest impact?

48. Which of the following drawbacks would result for an organization if it were to select transformation projects for implementation purely based on stand-alone benefits?

49. The best way to identify misalignments during the planning process of the transformation is to verify the alignment of the supply chain with the:

50. When implementing new supply chain capabilities identified by the business strategy, key management capabilities will be required.

Which of the following options corresponds to one of the required key management capabilities?

51. A company planning to minimize the impact of risk is engaging in what strategy?

52. The external boundary conditions that impact an organization's core strategic vision include market size, customer requirements, legal and regulatory landscape, and:

53. A company wishes to extend its responsive demand-supply matching (RDSM) capabilities to include predictive maintenance of its delivery trucks.

This indicates additional focus on which digital discipline?

54. Best-in-class companies consistently and significantly do better than their competitors because they:

55. Which of the following models explains how accidents happen in complex systems?

56. Functional products would be best suited for what type of supply chain?

57. A company has completed the forecasting portion of its digital transformation. It is now forecasting a probabilistic range of possible outcomes for each item versus a one-number forecast for each item.

How should it assess this outcome?

58. When developing supply chain performance objectives and aligning the performance drivers to the strategic plan, the initial steps in the workflow include:

59. Which of the following actions is considered one of the SCORmark benchmarking steps?

60. What operational framework references a pull system that includes visual cards to represent a work item?