Comprehensive Preparation with the Latest GCX-SCR Exam Dumps (V8.02) to Pass Your Genesys Cloud CX: Scripting Certification Exam

1. The ___________ tab in the right pane lists the errors in the script and helps you to locate them.

2. You can modify the data type of a variable once it has been created.

3. Which of the following statements about templates in scripting are true? (Choose two.)

4. Richard is assigned the task of creating custom Outbound Campaign scripts. He wants to display the current value of the customer's first name on the script page. Help him by choosing the correct syntax.

5. Using the ___ action in the call flow, you can transfer data to Scripts.

6. You are an outbound admin and required to configure a script to allow agents to create a contact in the contact list. Select the correct sequence.

1) Associate a contact list with the script.

2) Create a Script.

3) Invoke the "Outbound Create Contact" action with appropriate variables.

4) Enable Outbound features.

7. Select the categories of Prompts in Architect. (Choose two.)

8. Debbie is the admin for two Genesys Cloud CX organization(s) (Org A and Org B) and is responsible for creating scripts. Both organizations have similar script layout(s). Select the correct statement that applies to this scenario.

9. Select the correct tab to add multiple pages to your script.

10. You have just added 53 employees to Genesys Cloud CX, and one of them, Jonn Camper, has emailed to inform you that he did not receive the invitation email.

Which of the following options is the best way to move forward if you want John to be able to use the features and functions of Genesys Cloud CX?

11. By default, Line Recording is disabled.

12. Which of the following best defines the ACD evaluation method Best Available Skills?

13. Which of the following routes interactions based on an algorithm that determines the best available agent for the interaction?

14. Which of the following attributes ensure that the interactions are routed to the most qualified agent?

(Choose two.)

15. What are the default roles that permit you to edit scripts? (Choose two.)

16. You cannot schedule a callback for more than 30 days in advance.

17. Which action in a contact center allows agents to transfer interactions seamlessly without requiring them to remember the destination?

18. What property should you enable for a variable whose value is to be saved to external storage?

19. Enable the Data Actions property in the script.

20. Which dialing mode dials multiple contacts once an agent becomes available?