SAP C_C4H51_2405 Exam Dumps (V8.02) – Your Path to Becoming an SAP Service Cloud Implementation Consultant Certified Professional

The SAP Certified Associate – Implementation Consultant – SAP Service Cloud C_C4H51_2405 exam verifies your core skills in SAP Service Cloud project implementation. It demonstrates that you have the essential understanding required of an application consultant and can apply the associated skills in a project environment under expert supervision. To prepare for this exam effectively, you must know success in the SAP C_C4H51_2405 exam requires more than just memorization. Focus on understanding the concepts, gaining practical experience, and using high-quality preparation materials like those offered by DumpsBase. We offer a comprehensive set of C_C4H51_2405 exam questions with precise answers, designed to help you prepare thoroughly and efficiently. Go with DumpsBase, you’ll be well on your way to becoming a certified SAP Service Cloud Implementation Consultant.

SAP Service Cloud Implementation Consultant C_C4H51_2405 Free Dumps Below:

1. What can you do to give employees easy access to a centralized repository of information that would help with ticket resolution?

2. Which settings can you control for the email channel setup? Note: There are 3 correct answers to this question.

3. Which object is mandatory to integrate emails in tickets?

4. Which steps do you need to automatically create a service ticket when an email comes in? Note: There are 3 correct answers to this question.

5. Which of the following actions are needed to link incoming emails to a ticket? Note: There are 2 correct answers to this question.

6. Where can you keep track of new and modified knowledge base articles?

7. Which of the following is possible when creating tickets in the Agent Desktop?

8. What steps must you take to set up SAP Knowledge Central by NICE as your knowledge base? Note: There are 2 correct answers to this question.

9. What can you do with the add-in for Microsoft Outlook? Note: There are 2 correct answers to this question.

10. Which data is replicated unidirectionally from SAP Service Cloud to SAP CRM?

11. Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management? Note: There are 2 correct answers to this question.

12. Which data is replicated from SAP Service Cloud to SAP Field Service Management?

13. Which steps are recommended to upload data into SAP Service Cloud through the Data Workbench? Note: There are 2 correct answers to this question.

14. What do you have to consider when you are using the Data Workbench?

15. What must you consider when you want to upload master data to SAP Service Cloud using templates? Note: There are 2 correct answers to this question.

16. Which master data is synchronized bidirectionally between SAP S/4HANA and SAP Service Cloud?

17. Which function should be enabled in the account master to block the release of external follow-up documents to SAP S/4HANA?

18. Which action should an administrator take to get a system bug fixed within SAP Service Cloud?

19. Which elements are used to calculate the due dates defined in service level agreements (SLAs)? Note: There are 2 correct answers to this question.

20. When an end user logs an incident in SAP Service Cloud, what can the administrator do to manage the incident? Note: There are 2 correct answers to this question.

21. Which category types can be used when creating a Service Catalog? Note: There are 3 correct answers to this question.

22. Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.

23. You are setting up an organizational structure for a new implementation.

Which actions can you take while performing this task? Note: There are 2 correct answers to this question.

24. Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?

25. Which of the following apply to scoping and fine-tuning? Note: There are 2 correct answers to this question.

26. Which fields are mandatory when you create a cloud data source? Note: There are 3 correct answers to this question.

27. What are the advantages of using the mashup approach when integrating an SAP BusinessObjects BI system? Note: There are 2 correct answers to this question.

28. Which options are features within the Analytics framework? Note: There are 3 correct answers to this question.

29. Your company would like to have reports with combined evaluations from two different data sources.

How can you achieve this goal? Note: There are 2 correct answers to this question.

30. How can you upload data to a cloud data source? Note: There are 2 correct answers to this question.


 

 

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