Apple Device Support Dumps – Comprehensive Study Materials for Apple SUP-2024 Exam Preparation

1. ACME, Inc.'s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM.

Which feature MUST ACME'S carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?

2. Which tool should you use first to troubleshoot Mail connectivity issues in macOS?

3. Where should you go in macOS to limit AirPlay Receiver ONLY to devices signed in to your Apple ID?

4. How should you schedule an email to send in Mail on iPhone?

5. How many incorrect password attempts does a Managed Apple ID allow before you're locked out of the account?

6. Which Wi-Fi authentication settings does Apple recommend for better security for Wi-Fi routers and access points?

7. Which feature allows you to share your screen during a FaceTime Call?

8. Which IP address might indicate a DHCP issue?

9. What are three reasons that a warning icon might appear in the Security Recommendation window for a password in Passwords settings?

10. HOTSPOT

Select the setting in the sidebar that you should use to turn on Find My on your Mac.

11. Which two types of Activation Lock are available to organizations?

12. Which action in Apple Configurator for Mac should you select to retain user data (if recoverable) if iPhone or iPad devices are unresponsive or in recovery mode?

13. DRAG DROP

Match the Apple Configurator actions on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

14. What happens when you restore a Mac with Apple silicon with Apple Configurator?

15. Which setting should you check to find out if ACME manages her iPhone?

16. HOTSPOT

Select the setting in the sidebar that you should use to automatically keep your Mac up to date.

17. Which disk format should you use to create a bootable macOS installer that includes macOS Recovery

on an external storage device?

18. Scenario

ACME, Inc. suffered a power loss while you were upgrading to a major version of macOS on your Mac Studio. The Mac now shows only a black screen. You tried to revive the computer using Apple Configurator for Mac, but the revive was unsuccessful.

Which Apple Configurator action should you try next on your Mac Studio?

19. ACME, Inc. wants all users to see mounted servers in the Finder by default.

Which terminal command should you use to modify the Finder preferences to display mounted servers?

20. You're reviewing the manual page for the defaults command in Terminal.

What should you do to exit a manual page in the Terminal window?

21. What are two features of two-factor authentication for a personal Apple ID?

22. Which device can you use to unlock your Mac computer's screen saver and approve authentication requests from macOS and other apps?

23. You're ready to transfer a sysdiagnose from your iPad to your Mac.

Where in System Settings can you locate the log file on iPad?

24. You're experiencing odd behavior with a Custom App on your iPad.

How should you gather information about the app issue?

25. Which folders normally appear at the root level of the storage volume in the Finder on a Mac?

26. How many days do you have to recover deleted files from iCIoud Drive?

27. ACME, Inc. wants to ensure that iPhone and iPad backups created with Apple Configurator on a Mac are encrypted and protected with a password.

Which action in Apple Configurator should you select to create password encrypted backups?

28. You are using Apple Configurator for Mac to restore an iPad backup and notice that the restore

process is taking longer than you expect.

Which menu option should you choose to see current activity in Apple Configurator?

29. Which four storage formats can the Files app read and write to on iPhone and iPad devices?

30. HOTSPOT

Scenario

Andre created a Keynote presentation on his iPad that he wants to access on the desktop of his MacBook Air.

Select the setting in the sidebar that Andre should turn on to access iCIoud Drive on his Mac.

31. Scenario

You would like to access files stored in iCIoud Drive on your Windows PC at work.

What should you do to access these files on your PC?

32. Which App Store app should you use to reset your Apple ID password when you use a friend's or family member's iPhone or iPad?

33. HOTSPOT

Select the setting in the sidebar that you should use to delete a user on your Mac.

34. DRAG DROP

Match the user types on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

35. How do you view log messages grouped by activity in Console on a Mac?