HomeISEBISEB CertificationFree ITIL-F 2011 exam Dumps ,ITIL-F2011 Exam PDF download
June 30, 2018

Free ITIL-F 2011 exam Dumps ,ITIL-F2011 Exam PDF download

ITIL enables you to fully benefit from proven best practices in IT and is relevant to anyone involved in the delivery or support of IT services.

ITIL is aligned with various international quality standards including ISO/IEC 20000 (IT Service Management Code of Practice) and has been adopted by thousands of organisations worldwide, such as NASA, the UK National Health Service (NHS) and Disney.

Today we share ITIL-F 2011 exam Dumps here,ITIL-F 2011 is the entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL.It is free,and help you to pass easy!

Free ITIL-F 2011 Dumps online test

1. Which one of the following statements BEST describes a definitive media library (DML)?

2. Which one of the following is it the responsibility of supplier management to negotiate and agree?

3. Which one of the following is NOT a responsibility of the service transition stage of the service lifecycle?

4. Recovery sites

5. Which stage of the service lifecycle is MOST concerned with defining policies and objectives?

6. Detection and monitoring

7. Which one of the following is the BEST definition of reliability?

8. Which one of the following is NOT the responsibility of service catalogue management?

9. Which one of the following is an objective of release and deployment management?

10. Which one of the following statements is CORRECT?

11. Implementation of ITIL service management requires the preparation and planning of the effective and efficient use of "the four Ps."

What are these four Ps?

12. Risk assessment

13. What is the BEST description of an operational level agreement (OLA)?

14. Which one of the following generates demand for services?

15. Which one of the following is an objective of service transition?

16. Which one of the following is the BEST definition of an event?

17. Which one of the following is the BEST description of the purpose of the service operation stage of the service lifecycle?

18. Which one of the following is the BEST description of a major incident?

19. Designing availability into a proposed solution

20. Which one of the following would NOT involve event management?


 

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