Updated CSA ServiceNow Certified System Administrator Exam Dumps -ServiceNow CSA Dumps 2023

1. What are the four knowledge workflows available in the ServiceNow base instance?

2. Which would NOT appear in the History section of the Application Navigator?

3. Which of the following allows a user to edit field values in a list without opening the form?

4. Reports can be created from which different places in the platform? (Choose two.)

5. Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)

6. The baseline Service Catalog homepage contains links to which of the following components?

7. Record numbers have to be manually incremented

8. Which group of permissions is used to control Application and Module access?

9. What is a formatter? Select one of the following.

10. What information does the System Dictionary contain?

11. What is (are) best practice(s) regarding users/groups/roles? Choose 2 answers

12. Which one of the following statements describes a characteristic of role assignment?

13. Which one statement correctly describes Access Control rule evaluation?

14. Which application is used to change the number format per table?

15. ServiceNow is a single-instance, multiple tenant architecture?

16. Buttons, form links, and context menu items are all examples of what type of functionality?

17. What is generated from the Service Catalog once a user places an order for an item or service?

18. Where can Admins check which release is running on an ServiceNow instance?

19. A group is stored in which table?

20. Which type of interface enables you to display multiple performance analytics, reporting and other widgets on a single screen?

21. In what order should filter elements be specified?

22. Which one of the following statements describes the purpose of a Service Catalog workflow?

23. Which of the following is true of Service Catalog Items in relation to the Service Catalog?

24. Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?

25. What displays a set of records from a table?

26. What are the two pathways to view feedback left on a published article?

27. Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?

28. Which tool is used to have conversations with logged-in users in real-time?

29. Which three Variable Types can be added to a Service Catalog Item?

30. What refers to an application or system that accesses a remote service or another computer system, known as a server?

31. What is the purpose of flagging an article in a knowledge base?

32. Table Access Control rules are processed in the following order:

33. What are the two aspects to LDAP Integration?

34. Which type of tables may be extended by other tables, but do not extend another table?

35. Which of the following are a type of client scripts supported in ServiceNow? (Choose four.)

36. How are Workflows moved between instances?

37. A Service Catalog may include which of the following components?

38. When using the Load Data and Transform Map process, what is the Mapping Assist used for?

39. Which term refers to application menus and modules which you may want to access quickly and often?

40. CORRECT TEXT

FILL IN THE BLANK

_______________ is a computer program running as a service; a physical computer dedicated to running one or more services, or a system running a database.

41. Which of the following statements is true when a new table is created by extending another table?

42. Business Rules are used to enforce mandatory data on a form.

43. Knowledge Base Search results can be sorted by which of the following? (Choose three.)

44. What is the platform name for the User table?

45. For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

46. Which one of these applications is available to all users?

47. Which configuration allows you to use a script to coalesce data in Import Sets?

48. Which technique is used to get information from a series of referenced fields from different tables?

49. UI Action can prompt that an Incident has been successfully submitted.

50. What are the 5 provided Roles by ServiceNow?

51. Which one of the following modules can be used to view field settings for a table?

52. Tables are made up of which of the following?

53. Configuration will not affect what others see on their forms.

54. What is a Dictionary Override?

55. What is the master table that contains a record for each table in the database?

56. What are the 6 methods available for user authentication?

57. What is a characteristic of importing data into ServiceNow?

58. What is the function of user impersonation?

59. What is the purpose of a Related List?

60. What are the three components of a filter condition?

61. What is a schema map?

62. What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

63. Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?

64. Which one of the following statements is a recommendation from ServiceNow about Update Sets?

65. What is the Import Set Table?

66. When working on a form, what is the difference between Insert and Update operations?

67. UI Policy can make fields read-only, mandatory, or hidden.

68. Knowledge articles within a knowledge base are grouped by category.

69. Which are valid Service Now User Authentication Methods? (Choose three.)

70. A knowledge article must be which of the following states to display to a user?

71. Which are states that you can make a field on a form using UI Policy?

72. ServiceNow uses what term to describe all the data saved within a particular form?

73. Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)

74. Which statement is true about business rules?

75. Where would you go in ServiceNow to order services and products offered by various departments?

76. Which one of the following statements applies to a set of fields when they are coalesced during an import?

77. What is a way that you can mark a knowledge article for review?

78. What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?

79. Which of the following statement describes the purpose of an Order Guide?

80. How is the Event Log different from the Event Registry?

81. As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

82. What is a Record Producer?

83. A User is stored in which table?

84. Which of the following is used to initiate a flow?

85. Data Policy can enforce mandatory data on import.

86. What module in the Service Catalog application does an Administrator access to begin creating a new item?

87. What defines conditions that are evaluated against users to determine which users can create, read, write, and retire knowledge articles.

88. From the User menu, which actions can a user select? (Choose three.)

89. What are the main UI component(s) of the ServiceNow Platform?

90. When searching using the App Navigator search field, what can be returned? (Choose four.)

91. There are _____ common types of Interfaces (Numeric Value) 6: There are six common types of interfaces

92. database live at the Data Center.

93. The display sequence is controlled in a Service Catalog Item using which of the following?

94. What is the difference between UI Policy and UI Action?

95. Access Control rules may be defined with which of the following permission requirements? (Choose three.)

96. Which one of the following statements best describes the purpose of an Update Set?

97. Which one of the following statements is true about Column Context Menus?

98. A REQ number in the Service Catalog represents…

99. Each knowledge bases can have unique lifecycle workflows, user criteria, category structures, and management assignments.

100. A role is recorded in which table?