1. An HR Admin without the System Admin role can do what? (Choose three.)

2. After the HR Admin [sn_hr_core.admin] role has been removed from the Admin role, how may a user with only the Admin role add members to HR groups?

3. In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)

4. If you have both Admin and HR Admin roles and wanted to configure an Access Control for the Employee Relations Cases table, what must first be done?

5. What type of information does the HR Profile contain?

6. How many User Criteria Records may be applied to a single KB or KB Article?

7. In the base ServiceNow instance, how are User Criteria used?

8. Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?

9. In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?

10. What role is required, at a minimum, to view confidential HR Profile data?

11. What types of HR Document templates may be created in ServiceNow? (Choose two.)

12. What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)

13. What does ServiceNow now call the HR application?

14. What defines an employee's access to the HR Service Portal /Employee Service Center?

15. What kind of records do HR Requests create?

16. In the HR Guided Setup Module, why are some tasks locked in the Task view?

17. Which of the following are examples of HR application scopes? (Choose four.)

18. How can an HR Administrator or Content writer limit which employees will see content on the Employee Service Center?

19. If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity?

20. The ServiceNow SIM methodology is based around what generic methodologies?